What are the responsibilities and job description for the Account Manager position at Amigo Mobility?
Account Manager
At Amigo Mobility International, we are committed to delivering exceptional customer experiences and innovative mobility solutions. We are seeking a driven, relationship-focused Account Manager to help expand our presence within the Retail and Grocery market. The ideal candidate needs to show strong customer relationships skills, professional communication, problem solving, while possessing a broad range of business acumen.
As an Account Manager, you will be responsible for growing revenue within our Retail and Grocery customer base through strategic account management, customer retention, and new business development. This role combines relationship-building, upselling, and market expansion to drive long-term customer retention.
Key Responsibilities:
- Manage and grow accounts of Retail and Grocery accounts, ensuring high customer satisfaction, retention, and revenue growth.
- Identify opportunities to expand existing customer relationships through new products, services, and innovative solutions.
- Develop an understanding of Amigo's product offerings, competitive landscape, and industry trends.
- Partner with internal teams across the company to deliver a seamless customer experience.
- Conduct regular account reviews and meetings with key accounts, both virtually and in person.
- Represent Amigo Mobility at industry trade shows, conferences, and customer offices with professionalism and enthusiasm.
- Prospect and develop new business opportunities in domestic and international markets.
- Maintain accurate account activity and sales pipeline information within CRM systems.
- Travel as needed to support customer relationships and business development efforts (approximately 10%).
Qualifications & Skills
- Excellent verbal and written communication skills with the ability to engage customers professionally across multiple channels.
- Strong relationship-building, negotiation, and interpersonal skills.
- Confidence presenting to customers, groups, and industry audiences.
- Business-to-business (B2B) sales or account management experience preferred.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Proficiency with CRM platforms, Microsoft Office Suite, and other business technologies.
- Bachelor's degree preferred
What Makes You Successful
- Customer-focused and relationship-driven.
- Self-motivated with a proactive approach to business development.
- Collaborative team player who works effectively across departments.
- Results-oriented with a passion for driving growth and delivering value.
- Adaptable and eager to learn in a dynamic business environment.
Benefits
- Competitive compensation plan
- Retirement investment plans
- Medical/dental/vision, and life insurances
- Paid time off and company holidays
- People-focused culture and work environment
It is the policy of Amigo Mobility International, Inc. to provide equal employment opportunities to all qualified applicants without regard to race, color, age, religion, sex, national origin, disability or handicap, sexual orientation, gender identity or expression, height, weight, marital status, protected veteran status or as otherwise provided by law.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person