Applications Engineer

Applications Engineer Job Description

Job Purpose

The Applications Engineer position is accountable for supporting the sales team of the company.  Responsibilities include but are not limited to: successfully designing, pricing and processing Amiad’s advanced solutions to the customers with high quality and in a timely fashion.  There are no supervisory responsibilities.

Duties and Responsibilities

• Review Requests For Quotations (RFQ), Requests for Proposals (RFP) and validate Amiad’s compliance with the requirements and/or provide comments and exceptions as needed
• Provide the optimal filtration solution for the opportunity via calculating, sizing and selecting the appropriate technology and product, for either standalone or integrated system designs
• Provide the business proposal by working with the Regional Sales Manager (RSM) and the channel partner
• Develop a system Process Flow Diagram (PFD) and guide Engineering department in creating detailed general arrangement drawings to be sent with the proposal and/or to be used for cost estimation
• Compile the quote, including final pricing, drawing deck and other requested documentation and present the quotation to the RSM or channel partner
• Prepare and submit submittal documents as part of the order fulfillment process
• Develop templates for cost, operations, descriptions, P&ID and a parts database to increase quoting efficiency
• Create order data sheets, create/provide part numbers to simplify the order entry process
• Coordinate and conduct kickoff meetings for all new sales orders
• Working with Sales Leadership, develop and execute growth plans for key accounts that are linked to the organization’s market objectives and strategies
• Create positive and productive business relations with Company appointed independent sales organizations, OEM accounts, and engineering firms
• Provide product training and sales presentations to Company independent sales rep/distributors, engineering firms, and other customers as needed
• Gain a thorough knowledge of competitors, their products, and activities
• Handle customer inquiries as needed in a timely, courteous, and professional manner
• Actively search for improvements in the selling process for cost reduction, improved efficiencies, and higher safety and quality
• Up to 10% travel is required for trade shows and customer visits
• Maintain solid communications and relationships with customers and Sales Team
• Participate in training activities to improve customer understanding of the filtration process and Amiad products

Education and Experience

• Bachelor’s degree in Environmental engineering, Chemical engineering, Mechanical engineering, or equivalent experience
• 2-5 years in a similar role with familiarity in water treatment technologies and solutions.
• Strong communication skills. Ability to communicate effectively and clearly with customers as well as at all levels of the organization
• Have a working knowledge of key design standards including UL, cUL, CSA, NEMA, IEC, ASTM, ANSI and ASME
• Able to work under pressure and manage multiple priorities in order to meet required deadlines
• Software applications - Competence with MS Word, Excel, PowerPoint, Outlook.
• Consistently show patience and courtesy to customers, diplomacy and ability to resolve sales and equipment related problems
• Effectively integrate into and work within a team environment

Work Environment

• Professional office environment and occasional field environment may occur
• Routinely required to use standard office equipment
• Expected to be proficient with a variety of computer programs, including MS Office tools (Outlook, Excel, Word, Power Point, etc.)
• Must adhere to company safety policies and wear the required personal protective equipment as needed

Physical Demands

• Required to stand, walk, sit, use hands to operate office equipment, talk, and hear
• May occasionally lift or move office products and supplies up to 20 pounds

Travel

• Minimal travel required

Other Duties

• Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.