What are the responsibilities and job description for the HOA Community Services Administrator position at AMH?
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
The HOA Community Services Administrator is responsible for the day-to-day HOA management tasks and operations pertaining to new communities developed by AMH Development. These duties may be assigned in whole or in part to an individual administrator as needed based on departmental needs. Assists and supports with staffing, vendor management and departmental budgets. Works under moderate supervision. Problems are typically of a routine nature but may at times require interpretation or deviation from standard procedures. Communicates information that requires some explanation or interpretation.
Responsibilities
The anticipated pay range/scale for this position is $23.19 to $27.83 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Additional Compensation
This position is not eligible to receive additional compensation.
Perks and Benefits
Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.
The HOA Community Services Administrator is responsible for the day-to-day HOA management tasks and operations pertaining to new communities developed by AMH Development. These duties may be assigned in whole or in part to an individual administrator as needed based on departmental needs. Assists and supports with staffing, vendor management and departmental budgets. Works under moderate supervision. Problems are typically of a routine nature but may at times require interpretation or deviation from standard procedures. Communicates information that requires some explanation or interpretation.
Responsibilities
- Track new and developed communities, maintaining data on community size and common area elements.
- Monitor the development, review, and dissemination of applicable community governing documents.
- Maintain relevant requirements and documentation for both internal and external community management, including management companies and board members.
- Oversee and administer HOA operations, including violation inspections, financials, contracts, common area service schedules, and classification of common area elements.
- Establish and administer information related to new and developed property accounts, including creating property accounts, processing ARC (Architectural Request Change) forms, and processing lease violation restrictions.
- High School diploma or GED required.
- Bachelor’s Degree in Business Management, Real Estate, or a related field preferred.
- Minimum of 2 years of direct HOA experience required.
- Account collection experience preferred.
- Community Association Manager License (CAM) preferred.
- Experience with Microsoft CRM Dynamics and Yardi preferred.
- Intermediate proficiency in Microsoft Office (Word, Outlook, and Excel) required.
- Excellent verbal and written communication, problem-solving, planning, and analysis skills.
- Strong relationship management, organizational, and customer service skills.
- Capable of meeting multiple deadlines.
- Capable of maintaining confidentiality.
- Capable of implementing process improvement changes.
- Capable of working in a team environment.
- Detail-oriented.
The anticipated pay range/scale for this position is $23.19 to $27.83 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Additional Compensation
This position is not eligible to receive additional compensation.
Perks and Benefits
Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.
Salary : $23 - $28
