What are the responsibilities and job description for the Medical Assistant position at AMG Senior Medical Group?
The Medical Assistant plays a crucial role in coordinating patient care by managing administrative tasks, ensuring seamless communication between patients and providers, and supporting the daily operations of the practice. This position is ideal for a candidate with medical office experience who thrives in a fast-paced, team-oriented environment.
Key Responsibilities
- Serve as the primary point of contact for patients, families, and medical providers.
- Schedule and coordinate patient appointments, ensuring proper provider availability.
- Obtain and verify patient information, insurance details, and prior authorizations.
- Process medical records requests and ensure timely documentation management.
- Assist in tracking and coordinating referrals, test results, and prescription requests.
- Maintain compliance with HIPAA and office protocols to safeguard patient information.
- Provide general administrative support, including answering phone calls, managing emails, and organizing office supplies.
- Support provider efficiency by preparing documentation and pre-visit planning.
- Collaborate with other staff members to enhance workflow and patient satisfaction.
Qualifications
- High school diploma or equivalent required; additional education in healthcare administration or medical assisting preferred.
- Prior experience in a medical office setting, preferably in home-based primary care, geriatrics, or palliative care.
- Strong organizational skills with the ability to multitask and prioritize workload.
- Excellent communication skills, both written and verbal.
- Proficiency in electronic medical records (EMR) systems and general office software.
- Understanding of medical terminology, insurance processes, and patient scheduling.
- Ability to work independently while contributing to a collaborative team environment.
- Commitment to professionalism, confidentiality, and patient-centered care.