Audio Visual and Collaboration Technology Specialist

Ames Construction has been building America for more than 60 years, and the people who work here are the reason we continue to succeed.

We are a full-service, heavy civil and industrial contractor building critical infrastructure, including highways, bridges, mines, dams, rail, and more. Our teams take on challenging projects that keep communities safe, supply chains moving, and the country connected.

At Ames, we are Fueled by Family and Driven by Ownership. That means we look out for one another, take pride in what we build, and take responsibility for our actions, our results, and the long-term health of the company.

Guided by our core values of People, Team, Our Bond, Persistence, and Vision, we do what we say we will do, push through challenges and deliver work we’re proud of.

When you join Ames, you’re joining a company built for long-term success — where skilled people, strong teams, and disciplined execution come together to build careers and a better future.

The Audio Visual and Collaboration Technology Specialist is responsible for the deployment, support, and day-to-day operation of conference room and meeting space technology across the organization. This role focuses on Microsoft Teams Rooms and related AV systems to ensure reliable, consistent, and professional meeting experiences. The position operates as a hands-on technical role and partners closely with IT, Facilities, and business stakeholders.

Duties And Responsibilities

• Deploy, configure, and support Microsoft Teams Rooms and associated AV hardware
• Provide hands-on support for cameras, microphones, speakers, displays, and room controllers
• Troubleshoot and resolve conference room and collaboration technology issues
• Serve as the primary technical resource for AV and room technology support
• Partner with Facilities on room builds, renovations, cabling, power, and mounting
• Coordinate with vendors and installers for AV equipment installation and repairs
• Maintain AV standards, room configurations, and technical documentation
• Ensure a consistent user experience across conference rooms and offices
• Support executive and leadership meetings requiring advanced AV setup
• Monitor room health and proactively address reliability or performance issues
• Assist with inventory tracking and lifecycle replacement planning
• Provide basic user training and quick reference guides for room technology
• Ensure AV systems align with IT security, network, and compliance standards
• Ability to evaluate, recommend, and adopt new AV and collaboration solutions as they become available to improve future meeting capabilities
• Ability to support executive level users calmly and effectively
• Ability to document standards and procedures
• Other responsibilities as assigned
  
  

Qualifications

• Associate’s degree in Information Technology, AV Technology, Engineering, or equivalent experience
• 3 to 5 years of hands-on experience supporting enterprise AV or collaboration technology
• Strong experience with Microsoft Teams Rooms or similar conferencing platforms
• Working knowledge of AV equipment including displays, cameras, microphones, and control systems
• Basic understanding of networking concepts related to AV systems
• CTS certification (or ability to obtain within a specified timeframe)
• Strong troubleshooting and problem solving skills
• Self-motivated and able to manage workload independently with minimal supervision
• Clear and professional communication skills
• Valid driver’s license
  
  

Working Conditions

• Location – This position will work out of our Burnsville, MN office.
• Office environment – extensive sitting at desk and computer; some standing, bending at the waist, stooping and reaching required; ability to lift 5-20 pounds occasionally
• Travel – Travel requirements will vary and is required for onsite support, installations, or company meetings at various locations.
• Schedule: Varies, but typically M-F, 8am -5pm
• Compensation: $65,000 - $85,000. Individual pay is determined by several factors, including work location, job-related experience, and relevant education and/or training.
  
  

Ames Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.