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Veterinary Care Coordinator Supervisor

AmeriVet Veterinary Partners
Stoneham, MA Full Time
POSTED ON 5/3/2025
AVAILABLE BEFORE 5/30/2025
VCC Supervisor Position - Sign-on Bonus $1,500

Who are we looking for?

Are you a passionate receptionist ready to foster your enthusiasm and passion to develop a great reception team? Do you enjoy teaching? Do you love working with clients to reach their medical goals for their patients? Are you looking to build long-term relationships with clients and patients? Do you strive to bring fun into your work environment while fostering a culture of accountability?

If you answered YES to these questions, then be sure to send over your resume because we would love to add you to our team! We are offering a sign on bonus of up to $1500!!

What is a VCC Supervisor?

The Veterinary Care Coordinator Supervisor position offers an exciting opportunity to join a dynamic general practice Care team, where you will enhance client service and patient care.

A successful Supervisor must possess strong communication and leadership skills to guide the team effectively while demonstrating organizational abilities and a commitment to customer relations as well as patient care. Key responsibilities that distinguish the Supervisor include managing staff schedules, ensuring the appropriateness of practice schedules, recruiting and training new employees, addressing performance issues, auditing end-of-day procedures, updating training materials, and maintaining a focus on exceptional customer service across the team.

Why work with us?

Join our team to enhance the current culture in the practice! We believe in best medicine and having fun while we provide the best client experience and patient care that we can. We are minutes from the city of Boston with an ice cream shop across the street! We offer a competitive benefits package and are very focused on leadership development within our company.

What skills should I have?

Ideal candidates should possess a minimum of two years of relevant experience in veterinary settings, such as clinics, hospitals, or shelters, and are encouraged to apply if they have experience in human medical fields as well. The role emphasizes collaboration and teamwork, requiring strong leadership and customer service skills enabling you to make a significant positive impact on the lives of both patients and their people daily. Ideal applicants should be motivated, energetic, compassionate, eager to foster professional growth and contribute to a supportive workplace culture.

Applicant Requirements:

  • Excellent verbal and written communication skills
  • Dedicated excellence in client service
  • Have knowledge of principles and processes of animal handling/patient care and knowledge of common veterinary drugs
  • focus on operational and organizational excellence.
  • demonstrates patience and empathy, strengths needed for this position.
  • 3 years of customer service experience
  • 1 year of veterinary medicine experience
  • 1 year of leadership experience (preferred)

What Can You Expect Here?

  • Newly renovated, state of the art facility
  • Electronic Medical Records
  • A positive and team-oriented work environment
  • A supportive leadership team

Our Benefits

We offer a very competitive compensation package, along with an outstanding benefits package:

  • Medical, Dental & Vision Health Insurance Plans
  • Employee Pet Discounts
  • CE Allowance
  • Paid Time Off
  • 401k Options

If you are looking to make a difference in the lives of pets, while helping to grow Central Animal Hospital contact us today.

Check us out at https://centralanimalhospitalma.com/

Want to get to know us a little more? You can also find us on social media!

Facebook: https://www.facebook.com/ecentralAH

Instagram: @central_animal_stoneham

Job Type: Full-time

Pay: Up to $22.50 per hour

Benefits:

401(k); 401(k) matching; Dental insurance; Employee discount; Flexible schedule; Health insurance; Life insurance; Paid time off; Vision insurance.

Schedule: Day shift; Monday to Friday, possible weekend hours

Supplemental Pay: Bonus pay

Experience: Customer Service: 3 years (Required); Veterinary: 1 year (Required); Supervisor Experience: 2 years (preferred)

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
  • Generous paid time off and holidays, because your personal time matters.
  • A supportive, collaborative environment where everyone feels a sense of belonging.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Salary : $23

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