Human Resources Support Specialist

Overview:

Our client, a Global Fortune 50 organization and one of world’s largest distributors of healthcare systems, Medical supplies & Pharmaceutical products, seeks an accomplished HR Support Specialist.

*** Candidate must be authorized to work in USA without requiring sponsorship ***

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Location: Hybrid (Alpharetta, GA 30009)

Duration: 6 months

Schedule: HR Support operates from 9:00 AM – 7:00 PM. Candidates must be available to work until 7:00 PM. Typical shifts may include 9:00 AM – 5:30 PM or 10:30 AM – 7:00 PM.

Position Overview

As a First-Level HR Support Specialist, you will serve as the primary point of contact for HR-related inquiries from employees, managers, former employees, dependents, and external agencies. You will respond to inquiries via phone and electronic channels, providing timely resolutions or routing requests to the appropriate Operations or Shared Services teams when necessary.

This role is part of the client Employee Care team, whose mission is to deliver an exceptional employee experience by providing responsive, accurate, and empathetic HR support.

Key Responsibilities

• Respond promptly, accurately, and empathetically to HR-related questions from employees and people leaders.
• Handle telephonic and electronic inquiries regarding HR programs, policies, and processes.
• Research and resolve inquiries or route them to the appropriate Operations or Shared Services departments.
• Navigate multiple HR systems to locate information and resources.
• Maintain thorough and accurate case documentation.
• Communicate professionally and effectively, both verbally and in writing.
• Thrive in a fast-paced, technology-enabled support environment.
• Protect confidential employee information while maintaining a high level of professionalism.
• Collaborate with internal stakeholders to ensure a seamless employee support experience.

Required Qualifications

• Strong customer service experience.
• Knowledge of Human Resources processes and practices.
• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• High attention to detail.
• Experience working with HR systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to maintaining confidentiality.

Preferred Skills & Traits

• Passion for delivering exceptional employee experience.
• Adaptable and comfortable with changing priorities.
• Strong collaboration and teamwork skills.
• Ability to manage complex initiatives involving multiple stakeholders.
• Comfortable working in a technology-enabled environment.
• Self-motivated with a focus on continuous improvement in Employee Care service delivery.
• Reporting Structure

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I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Sam Banga

Lead Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.