What are the responsibilities and job description for the Service Technician position at Ameriserve?
Join the Ameriserve Team as a Service Technician – Where Every Day is a New Challenge!
Are you ready to roll up your sleeves and make a real impact in the world of commercial kitchen repair? At Ameriserve, we’re seeking a skilled and motivated Service Technician to join our growing team. If you’re passionate about troubleshooting, solving complex problems, and keeping kitchen equipment running smoothly for top-tier restaurants, hotels, and more, we want to hear from you!
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.
Company Overview:
We are an excellent-oriented company that proudly serves Alabama, Georgia, Tennessee, the Carolina's, and Florida area with over 30 years of combined experience. We are a business that provides exceptional quality in the commercial/industrial in HVAC, Refrigeration, Commercial Kitchen Equipment repairs, installation, and maintenance. Ameriserve is on a mission to lead the industry by investing in technicians and owner-operators with expertise and character. We are best in class equipped with industry leading technology, training, training and safety standards. We go above and beyond with proactive, step-above service.
Benefits:
- Competitive salary and performance-based bonuses
- Salary range is based on technical knowledge and years of experience
- Health, dental, and vision insurance
- Retirement plan with company match
- Paid time off and holidays
- Company vehicle and tools provided
- Ongoing training and professional development opportunities
- Equipment Repair and Maintenance: Diagnose, repair, and maintain a wide range of commercial kitchen equipment, including ovens, walk in coolers/freezers, dish machines, fryers, mixers, tilt skillets, and HVAC systems
- Support the client: Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free
- Customer Service: Maintain relationships with customers and follow company guidelines
- Troubleshooting: Identify and troubleshoot mechanical, electrical, and gas related issues with commercial kitchen equipment
Requirements:
- High school diploma or GED required; bachelor's degree or certification preferred
- Experience a minimum of 2-5 years in repairing and maintaining commercial kitchen equipment
- Ability to build strong relationships with the customer and display excellent communication skills
- Ability to manage your workflow in a timely and consistent manager
- Ability to lift to 55 pounds
- Problem-solving skills and mechanical aptitude
- Preferred relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Associate) in gas, electrical, steam, refrigeration, or electrical
- Must have a valid driver's license with a clean driving record as outlined with our company policy
- Must be able to pass a satisfactory background and drug screening
- Computer skills including Microsoft office
- Knowledgeable about all safety requirements
- Ability to lift and carry up to 50 to 75 pounds; frequently lift and or move up to 100 pounds with assistance and heavy lift equipment
- Comfortable working in various environments, including confined spaces and heights
- Ability to stand, walk, and bend for extended periods and climb up and down ladders
- Extensive daily travel to work site locations
- Exposure to electrical, steam, and high heat units that require extreme caution and safety equipment
Ameriserve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
