What are the responsibilities and job description for the Senior Sales Assistant position at Ameriprise Financial Services, LLC?
Company Description Ameriprise Financial Services, LLC has been helping clients feel more confident about their financial future for over 130 years, offering comprehensive investment advice, asset management, and insurance solutions. With a nationwide network of approximately 10,000 financial advisors and corporate locations across the U.S. and globally, Ameriprise serves a broad range of individual and institutional investors. The firm operates advisor offices in all 50 states and provides regulated investment advisory products and services as a registered investment adviser. Securities are offered through Ameriprise Financial Services, LLC, a member of FINRA and SIPC, with a strong focus on compliance, risk management, and client education. Ameriprise emphasizes responsible guidance, encouraging clients to seek personalized advice for their unique financial situations.
Role Description The Senior Sales Assistant is a full-time, on-site role based in Providence, RI, supporting financial advisors in delivering high-quality service to clients. This role includes managing inbound client inquiries, scheduling meetings, preparing and processing account documentation, and maintaining accurate client records in firm systems. The Senior Sales Assistant collaborates closely with advisors to support sales activities, follow up on leads, prepare materials for client reviews, and track progress against sales goals. Day-to-day responsibilities also include coordinating office workflows, organizing files, ensuring adherence to compliance procedures, and supporting client communication via phone, email, and in-person interactions. The role requires proactive problem-solving, attention to detail, and a commitment to professional, client-centered service.
Qualifications
Role Description The Senior Sales Assistant is a full-time, on-site role based in Providence, RI, supporting financial advisors in delivering high-quality service to clients. This role includes managing inbound client inquiries, scheduling meetings, preparing and processing account documentation, and maintaining accurate client records in firm systems. The Senior Sales Assistant collaborates closely with advisors to support sales activities, follow up on leads, prepare materials for client reviews, and track progress against sales goals. Day-to-day responsibilities also include coordinating office workflows, organizing files, ensuring adherence to compliance procedures, and supporting client communication via phone, email, and in-person interactions. The role requires proactive problem-solving, attention to detail, and a commitment to professional, client-centered service.
Qualifications
- Strong interpersonal skills and customer service abilities to build trust and provide a positive client experience.
- Excellent communication and sales skills to support advisors, explain processes clearly, and assist in business development.
- Solid organization skills to manage multiple tasks, maintain accurate records, and prioritize competing deadlines.
- Prior experience in a financial services, banking, or professional office environment is highly beneficial.
- Working knowledge of MS Office (Word, Excel, Outlook) and CRM or client management systems.
- Demonstrated attention to detail, reliability, and ability to follow compliance and regulatory procedures.
- Ability to work collaboratively with advisors and team members while taking initiative and ownership of assigned tasks.
- High school diploma required; an associate or bachelor’s degree in business, finance, or a related field is preferred.