What are the responsibilities and job description for the Supervisor, Operations System Support position at Americo Financial Life and Annuity?
Job Summary
Americo is seeking a full-time Supervisor for our Operations System Support Team. This position exists to ensure that day-to-day business activities involving system support and processing are conducted efficiently and effectively, aligning with Americo’s operational goals and strategies. This position is essential for coordinating resources, streamlining operational processes, and addressing challenges promptly, thereby supporting the organization's success in a competitive market.
Key Responsibilities
Americo: We’re in this for life!
The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it’s the people who make things work, so we hope you join us!
Compensation
What you’ll love about working at Americo:
Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.
Learning And Development
We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.
Work-life Balance
We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new mothers with a maternity leave program, along with paid STD and LTD.
Health And Well-being
We commit to your health and well-being and are proud to offer comprehensive health and life insurance options, including FSA or HSA accounts and subsidies to support your health and fitness goals through vendor partnerships at The Y, Orange Theory, WW, and more.
Future Planning
Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.
Giving Back
We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community.
The Fun Stuff
Americo participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors to allow associates to step away from work and enjoy each other’s company.
Bustling Environment
Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you’ll receive complimentary paid parking near our Americo offices – downtown parking is a premium, but we’ve got you covered.
#AMERICO
Americo is seeking a full-time Supervisor for our Operations System Support Team. This position exists to ensure that day-to-day business activities involving system support and processing are conducted efficiently and effectively, aligning with Americo’s operational goals and strategies. This position is essential for coordinating resources, streamlining operational processes, and addressing challenges promptly, thereby supporting the organization's success in a competitive market.
Key Responsibilities
- Coaching, mentoring, developing, and training associates
- Lead and/or be a subject matter expert (SME) on Operations projects
- Ensure system modification requests and system reviews are completed timely and accurately by the team
- Identify process improvement opportunities
- Ability to define responsibilities, delegate tasks, communicate departmental vision, and motivate team members
- Proficient in MS Suite, including Excel and Word
- Working knowledge of reporting tools (Tableau, SSRS, Power BI)
- Strong organizational skills and ability to prioritize competing deadlines
- Life insurance and annuity industry knowledge preferred
- 4 year college education or comparable work experience required
Americo: We’re in this for life!
The roots of the Americo family of companies date back more than 100 years. Americo is a life insurance and annuity company providing innovative products to our customers. At Americo, it’s the people who make things work, so we hope you join us!
Compensation
What you’ll love about working at Americo:
Our competitive pay and robust bonus program, offered to all associates, will make you feel valued.
Learning And Development
We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers.
Work-life Balance
We value work-life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new mothers with a maternity leave program, along with paid STD and LTD.
Health And Well-being
We commit to your health and well-being and are proud to offer comprehensive health and life insurance options, including FSA or HSA accounts and subsidies to support your health and fitness goals through vendor partnerships at The Y, Orange Theory, WW, and more.
Future Planning
Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.
Giving Back
We support several local organizations, such as Ronald McDonald House, Hope Lodge, the American Red Cross, Harvesters, and many more. Our associates volunteer their time and donate money alongside the company to make a difference in our community.
The Fun Stuff
Americo participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we host events like a Royals Party at the K, a legendary Holiday Party, and in-office events with local vendors to allow associates to step away from work and enjoy each other’s company.
Bustling Environment
Our newly renovated offices are conveniently located in downtown Kansas City, within walking distance of your favorite restaurants and attractions. Plus, you’ll receive complimentary paid parking near our Americo offices – downtown parking is a premium, but we’ve got you covered.
#AMERICO
