What are the responsibilities and job description for the Front Desk Evening Weekend position at AmericInn by Wyndham?
Company Overview
Shifts are FRIDAY AND SATURDAYS
Americinn is a well-established hotel franchise with a strong presence across. Known for providing comfortable, mid-priced, limited-service accommodations, the chain offers a welcoming environment for guests and staff alike. Join a reputable organization dedicated to hospitality excellence and guest satisfaction.
Overview
We are seeking an energetic and professional Front Desk Associate to join our team during evening weekends. In this role, you will be the first point of contact for our guests, ensuring a smooth check-in and check-out process while delivering exceptional customer service. Your organizational skills and friendly demeanor will help create a positive experience for all visitors and guests.
Duties
- Greet guests warmly upon arrival and assist with check-in/check-out procedures
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Manage office operations including filing, data entry, and maintaining guest records
- Handle guest inquiries, provide information about hotel amenities and local attractions
- Maintain a clean and organized front desk area to ensure a welcoming environment
- Support administrative tasks such as calendar management and appointment scheduling
- Ensure accurate documentation through proofreading, typing, and data entry
Skills
- Proven office management and clerical experience in a customer service setting
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy
- Strong phone etiquette skills with experience managing multi-line phone systems and phone reception
- Excellent organizational skills with the ability to multitask efficiently under time constraints
- Effective client communication skills with a friendly, professional demeanor
- Previous experience in front desk or administrative support roles is advantageous
- Ability to handle confidential information discreetly and maintain professionalism at all times
Join us in delivering outstanding hospitality service during our evening weekend shifts! Your enthusiasm and dedication will help create memorable experiences for our guests while supporting smooth daily operations.
Pay: $15.50 - $16.00 per hour
Benefits:
- Paid time off
Work Location: In person
Benefits:
Employee Discounts, Free Lunch or SnacksSalary : $16 - $16