What are the responsibilities and job description for the Afternoon Front Desk position at AmericInn by Wyndham?
Company Overview
Americinn is a well-established hotel franchise founded in the 1980s, primarily located in the suburban areas of. Known for offering comfortable, mid-priced, limited-service accommodations, the chain boasts a strong presence with numerous locations throughout.
Job Overview
We are seeking a dynamic and organized Office Assistant to join our team at our property. This role is vital in ensuring smooth daily operations by providing exceptional administrative support, managing front desk responsibilities, and delivering outstanding customer service. If you thrive in a fast-paced environment and enjoy assisting others, this opportunity is perfect for you!
Duties
- Greet and assist guests and visitors with professionalism and warmth at the front desk
- Answer multi-line phone systems promptly and courteously, directing calls as needed
- Manage office tasks including filing, data entry, and document proofreading with accuracy
- Handle calendar management and scheduling for staff and guest reservations
- Support office management activities such as organizing supplies and maintaining records
- Provide excellent customer support by addressing inquiries and resolving issues efficiently
- Maintain a clean, organized front desk area to ensure a welcoming environment
Qualifications
- Bilingual skills are highly recommended to serve diverse guest needs effectively
- Proven experience in office management or administrative roles within hospitality or related fields
- Excellent organizational skills with the ability to multitask and prioritize tasks efficiently
- Exceptional phone etiquette and communication skills for client interaction
- Previous clerical experience including typing, filing, and proofreading is advantageous
- Demonstrated ability to manage time effectively and handle high-pressure situations gracefully
Join us to be part of a vibrant team dedicated to delivering memorable guest experiences while supporting seamless hotel operations. We value proactive individuals who are eager to contribute their skills in a lively environment!
Pay: $15.50 - $16.00 per hour
Benefits:
- Paid time off
Work Location: In person
Benefits:
Employee Discounts, Free Lunch or SnacksSalary : $16 - $16