What are the responsibilities and job description for the Front Desk Agent/Night Audit position at AmericInn by Wyndham Valley City ND?
Front Desk Representative
AmericInn by Wyndham in Valley City, ND is actively seeking reliable part-time and full-time Front Desk to ensure our guests are welcomed and taken care of from the start. Do you have experience in the hospitality industry? Would you like to work with a great team of hardworking people? Do you want to work for a company that values you and appreciates your contributions? If so, please read on!
This overnight position earns a competitive wage starting at $16 per hour. We provide fantastic benefits and perks, including health, dental, paid time off (PTO) starting the first day, and lodging discounts. If this sounds like the right opportunity in the hospitality industry for you, apply today!
ABOUT AMERICINN BY WYNDHAM
As your welcoming neighbor, we offer genuine hospitality at our hotels. You’ll feel right at home with our friendly service, free WiFi, and hot homestyle breakfast served every morning. Our locations are great for groups and many also provide meeting spaces, pet-friendly rooms, and heated indoor pools. We offer comfortable accommodations and caring staff that ensure every stay is memorable.
We know that our employees are at the heart of what we do, which is why we value their time by offering flexible scheduling and room for advancement. Our employees take care of our guests, so we take good care of our employees! We work to ensure that our employees have a positive family-oriented environment and are set up for success!
A DAY IN THE LIFE OF A FRONT DESK REPRESENTATIVE
As a Front Desk Receptionist, you are the face of hospitality. You enter reservation information into our hotel booking system and warmly check guests in or out when the time comes. At times, you process same-day reservations and cancellations. You work to assure the highest level of satisfaction for our guests. Working closely with housekeeping and maintenance, you schedule or report any requests as needed. Leveraging your customer service skills, you accommodate special requests by guests and managers whenever possible.
You are available to our guests at all times, whether during the morning, evening, or night shift. You take charge of helping clients, complete daily cleaning checklists, follow all safety procedures, and properly perform night audits. You enjoy meeting guests, and helping them have the best experience possible at our hotel gives you a great sense of accomplishment!
QUALIFICATIONS
- Exceptional customer service skills
Are you a customer service rockstar who takes pride in a job well done? Can you effectively prioritize multiple tasks? Do you have a friendly disposition and a positive attitude? Would like to join a company with a family-like culture and engaging environment? If yes, we want to meet you!
WORK SCHEDULE FOR A FRONT DESK agent is 7-3 and 3-11.
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 16.0 – 40.0 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Salary : $16 - $20