What are the responsibilities and job description for the Inside Sales Representative position at Americas Auto Auction Austin Inc?
Are you a relationship builder with a passion for sales and customer service? Do you thrive in a fast-paced environment where every interaction drives success? If so, we want YOU to join our team as an Inside Sales Representative!
As a key member of our auction team, your mission is simple: generate revenue by helping dealers buy and sell vehicles through an exceptional marketplace experience. You’ll be the face of our brand, building strong partnerships, promoting services, and ensuring every customer leaves satisfied.
What you will do:
- Deliver efficient, friendly, and professional service to all customers — every time.
- Take a hands-on, proactive approach when working with dealers.
- Acquire and grow new dealer accounts while maintaining loyal relationships with existing clients.
- Promote auction services and sales events by distributing marketing materials.
- Clearly communicate auction policies, expectations, and floor price/title details with customers.
- Track and organize customer data, receipts, and calendars to stay on top of your goals.
- Maintain expert-level knowledge of current inventory to support sales effectiveness.
- Ensure every unit is accurately represented to maximize success on the auction block.
Requirements
- Education: High School Diploma or equivalent
- Experience: Previous sales and customer service experience preferred.
- Skills: Should be highly organized, self-motivated, and self-disciplined. Highly goal and customer service orientated. Computer proficient. Must be able to read, write and speak English fluently.
- Must be at least 21 years of age.
- Must possess a valid driver’s license.
- Strong written and verbal communication skills.
- Organized self-starter, highly motivated to achieve sales goals.
Environment: The environment of the Inside Sales Representative involves working Inside the office for most of the time. You will spend some time outside verifying the location and condition of vehicles for customers and for operational efficiency. Those working in this position are subject to temperature changes, weather conditions, elevated noise levels and at times fumes and odors associated with vehicle exhaust at times.
Here’s a taste of the benefits we offer:?
- 401K with Matching
- Competitive Pay
- Medical, Dental, Vision
- Life Insurance
- Short- and Long-term disability
- Critical Illness
- Paid Holidays
- Paid time off
- AD&D Insurance
- Employee Assistance Program (EAP)
- And more!
Our daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers.
America’s Auction is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
