Resource Manager

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years.

Americacaneagle.com is hiring a Resource Manager to help our day-to-day managers and ensure employees are always assigned enough work; work that they are most skilled to do and have the bandwidth to do so. As a Resource Manager, you will direct the allocation of resources to various projects or departments to improve utilization and increase profitability for the company.

Responsibilities:

• Maintain an understanding of practice portfolio and status of each engagement
• Maintain an understanding of key skills needed, team members’ career aspirations and current skill sets, to align employees to engagement staffing needs
• Work with the delivery teams to understand demand and determine appropriate staffing
• Develop staffing strategies to optimize employee utilization and optimize engagement profitability
• Ensure staffing levels are adequate for current and future engagements; develop hiring plans for you assigned practice
• Maintain Resource Management tools such as Assignment Tracker, Allocation Tracker, Skills Inventory, and Practice Portfolio Tracker
• Utilize Resource Management systems to generate and analyze reports
• Report utilization, demand, and supply metrics to stakeholders
• Ensure timely submission of timesheets for your assigned practies
• Contribute to development and documentation of standard Resource Management Methodologie

Requirements:

• Bachelors degree in Business, Management, HR Management, or a similar field
• Project Management Certification Course, Scrum Master Certification a plus
• Minimum 2 years experience in roles similar to Resource Manager, Project Manager, Project Coordinator, Scrum Master
• Technical skills such as the following: project planning, project scheduling, data analysis, data visualization (excel), jira/Confluence/Smartsheet experience
• Interpersonal interaction skills (effective communication, negotiation, collaboration, leadership)
• Managerial and time-management skills
• Excellent decision making skills
• Conflict resolution and problem solving skills
• Ability to multitask and prioritize tasks

Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our development team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. Americaneagle.com provides its employees with an energetic work environment and opportunities to further develop their skills. Our dedication to growing our team is how we can produce excellent sites and applications for our clients. We do all of this while maintaining a family value focus and pushing for a good work-life balance. The US-based salary range for this full-time position is $68,000-$78,000 per year. Within this range, individual pay is determined by job-related skills, experience, and relevant education or training. At Americaneagle.com, we are committed to providing a comprehensive benefits package, a positive work environment, company activities, and more. To see our benefits and what we have been up to, click here!