What are the responsibilities and job description for the Inside Sales Specialist position at American Wire Group?
At American Wire Group (AWG), we are more than just a supplier—we are a trusted partner and industry leader in providing high-quality wire and cable, hardware, equipment, and accessories for the renewable energy, battery energy storage, data center, and utility markets. All of our products meet or exceed industry standards for performance and safety as well as strict quality control requirements. We also provide comprehensive services including cable management, cable engineering and design, supply chain management, emergency services, and technical support. Strategically located in Pennsylvania, Texas, and California, AWG ensures seamless coverage across the nation and delivery in days – not weeks – for all of your wire, cable, power equipment, and accessory needs!
Our growing sales team is seeking a motivated and results-driven individual with a passion for sales. The ISR will
support the sales team by preparing customer quotations and bid documents, processing customer requests, answering and directing customer questions and technical support, and responding to customer inquiries. This includes solidifying existing and incoming relationships by the outstanding quality of the work performed on behalf of our customer base. In return, we offer a competitive salary, bonus potential, and the opportunity to make an impact.
Core Responsibilities
The ISR will:
At American Wire Group, we believe great people deserve great benefits. When you join AWG, you're joining a growing, industry-leading company that invests in its employees and rewards their contributions.
What We Offer
Our growing sales team is seeking a motivated and results-driven individual with a passion for sales. The ISR will
support the sales team by preparing customer quotations and bid documents, processing customer requests, answering and directing customer questions and technical support, and responding to customer inquiries. This includes solidifying existing and incoming relationships by the outstanding quality of the work performed on behalf of our customer base. In return, we offer a competitive salary, bonus potential, and the opportunity to make an impact.
Core Responsibilities
The ISR will:
- Perform a range of administrative functions within the sales team; pay attention to details and ensure that all team activity is organized and complete.
- Assist in the preparation of customer quotations and bid proposals.
- Assist with closing sales and achieving quarterly quotas.
- Assist with maintaining and growing existing business; exceed sales goals and objectives set by leadership.
- Answer inquiries from clients concerning products, their uses, and the industry at large.
- Develop meaningful relationships with vendors and customers; encourage trust and loyalty.
- Occasionally, cold call and email prospective and current customers.
- Take pride in delivering excellent customer service including order status, quote follow-up, inventory checks, etc.
- Obtain and report all competitive information/pricing.
- Assist senior leaders with additional tasks and projects as they arise.
- Support the project team with data entry and extraction.
- Support the sales team with the processing of customer documents (quotes, purchase orders, etc.).
- Support the sales team with processing vendor documents.
- Retrieve information from records, emails, minutes, and other related documentation; prepare written summaries of data when needed.
- Perform other duties as assigned.
- Effective communicator with excellent negotiation, customer service, and relationship skills.
- Prior customer service experience preferred.
- Goal and detail-oriented; ability to achieve targets.
- Superior organization, coordination, and time management skills.
- Able to work closely with Sales Managers and team members.
- Strong problem-solving and critical thinking skills; good judgment.
- Computer-savvy with proficiency in Microsoft Office.
- Experienced at using EXCEL to develop data reports and quotations (Formulas, VLOOKUP, Pivot Table).
- Bi-Lingual/bi-Literate Spanish skills, a plus.
At American Wire Group, we believe great people deserve great benefits. When you join AWG, you're joining a growing, industry-leading company that invests in its employees and rewards their contributions.
What We Offer
- Competitive pay
- 100% company-paid medical premiums for eligible employees
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with company matching contributions
- Paid maternity leave
- Generous paid time off (PTO) and paid holidays
- Paid parking at our headquarters
- Employee appreciation events, team lunches, and company celebrations
- A modern headquarters in the heart of Aventura, with regular team lunches and events hosted in our penthouse
- A collaborative, fast-paced environment with opportunities for professional growth and career advancement