What are the responsibilities and job description for the Superintendent Treatment Supervisor position at American Water?
Job Description
Job Title: Superintendent Treatment Supervisor
Posting Start Date: 12/10/25
Job Description:
Primary Role
Responsible for supervising front-line personnel and implementing operational processes that are engaged in the functional area of Production for water operations.
Key Accountabilities
Job Title: Superintendent Treatment Supervisor
Posting Start Date: 12/10/25
Job Description:
Primary Role
Responsible for supervising front-line personnel and implementing operational processes that are engaged in the functional area of Production for water operations.
Key Accountabilities
- Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability
- Supervise a team of front-line staff engaged in production operations.
- Schedule training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies.
- Participate in the resolution of union and/or non-union labor issues.
- Record, compile and provide operating data to track the financial performance of production operations.
- Coordinates the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget.
- Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible.
- Day-to-day implementation of security efforts at all production facilities.
- Supervise daily activities to ensure that adequate quantities of treated water meet all regulatory standards are provided to customers at all times.
- Supervise operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied.
- Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets
- Continue to reinforce the importance of developing a diverse workforce.
- Work collaboratively with other functional leads to mitigate business risks.
- Implement effective communications at all levels of our operations.
- Strong management skills (e.g. planning, organization, direction of employees). Familiarity with budgets and accounting
- Strong interpersonal skills (tact/diplomacy, persuasion, cooperation and ability to motivate others)
- Demonstrated ability to build and maintain relationships with leadership, employees, customers and external stakeholders.
- Strong written and verbal communication. Demonstrated conflict resolution skills. Problem solving and decision-making skills.
- Attention to detail and data analysis skills
- Self-motivated
- Computer literacy. Competent in the use of Microsoft Office, project management, asset management and customer information systems.
- Ability to effectively implement safety practices and policies
- Knowledge of the regulated water business and the regulations impacting the business.
- Knowledge of company policies and procedures, practices, and trends.
- Knowledge of process and operational areas.
- Bachelors Degree preferred. High School Diploma or GED required
- Minimum 2-5 years experience in operations is preferred
- Must possess valid drivers license.
- Certifications/Training in Safety preferred
- Previous experience leading people is preferred
- Must possess strong computer skills, including proficiency in Microsoft Office and data entry systems.
- Highly skilled in using technology to manage information, complete reports, and support daily operations.
- Valid driver license required
- Certification / Training in Safety preferred
- DEP License preferred. If not, must obtain within 1 year of hire
- Indoor and outdoor environment
- 24/7 operations
- M-F shift 7am to 3pm with On-call responsibilities
- Ability to sit, stand, bend, and walk for long periods of time.
- Lift minimum 25lbs.
- Occassional hands on work required.
- Local and occasional regional travel around Carbondale, PA
- 50% Office 50% Field work
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