What are the responsibilities and job description for the Operations Intern position at American Water?
Job Description
Job Title: Operations Intern
Posting Start Date: 11/6/25
Job Description:
Primary Role
About the Internship: Join Pennsylvania American Water as an Operations Intern and explore exciting career opportunities in the water and wastewater field. As the largest regulated water and wastewater utility company in the U.S., American Water (NYSE: AWK) has been providing safe, clean, reliable, and affordable services since 1886. We serve over 14 million people across 14 regulated jurisdictions and 18 military installations. Our 6,500 professionals leverage their expertise and our national scale to deliver excellent outcomes for customers, employees, investors, and stakeholders.
Why American Water?
Key Accountabilities
Competencies
Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates
Job Title: Operations Intern
Posting Start Date: 11/6/25
Job Description:
Primary Role
About the Internship: Join Pennsylvania American Water as an Operations Intern and explore exciting career opportunities in the water and wastewater field. As the largest regulated water and wastewater utility company in the U.S., American Water (NYSE: AWK) has been providing safe, clean, reliable, and affordable services since 1886. We serve over 14 million people across 14 regulated jurisdictions and 18 military installations. Our 6,500 professionals leverage their expertise and our national scale to deliver excellent outcomes for customers, employees, investors, and stakeholders.
Why American Water?
- Growth and Investment: We plan to invest $30 to $34 billion in infrastructure over the next decade.
- Sustainability and Community: We are committed to safety, affordability, customer service, environmental protection, workforce inclusivity, and community strengthening.
- Recognition: Featured on the 2023 Bloomberg Gender-Equality Index, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, and recipients of multiple national awards.
Key Accountabilities
- Gain firsthand experience in how water utilities support communities and ensure sustainability.
- Collaborate with professionals to provide administrative, analytical, and technical support for daily operations.
- Support operational staff.
- Prepare and maintain files, records, drawings, reports, maps, charts, budgets, and other data related to engineering and construction projects.
- Assist in preparing and reviewing technical reports, cost estimates, and budgets.
- Enter data and perform analysis in information systems.
- Prepare, analyze, and evaluate reports on various items including regulatory requirements, budgets, capital expenditures, and departmental performance.
- This role may include assisting with field work including posting property information to support the Operations team.
- Detail-Oriented: Conduct thorough analyses and evaluations, and implement timely decisions and recommendations.
- Independent Worker: Manage time across multiple projects and deadlines.
- Collaborative: Seek input and coordinate with staff.
- Communication: Strong verbal and written communication skills.
- Technical Proficiency: Good working knowledge of computer programs, databases, and software.
- Organizational Skills: Demonstrated organizational and administrative abilities.
- Analytical Skills: Good analytical and problem-solving skills.
- Currently enrolled in an accredited Associate’s or Bachelor’s degree program in Engineering, Environmental Science, Technical Studies, or a closely related field.
- Valid Driver’s License.
- Ability to pass a background check.
Competencies
Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates