Demo

Maintenance/Relief Operator

American Water
Tobyhanna, PA Full Time
POSTED ON 12/18/2025
AVAILABLE BEFORE 2/8/2026
Requisition ID: 109286

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.


As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.


American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Primary Role

Maintains, installs, and repairs water/wastewater treatment plant equipment. At times, required to operate the treatment plant in a way that meets all state and federal regulatory requirements.

Key Accountabilities

  • Troubleshoots, installs, operates, maintains, inspects, repairs, and performs preventive maintenance duties on the equipment at the wastewater purification plants including, but not limited to, pumps, blowers, motors, chemical feed equipment, screens, mixers, filters, flow meters, gauges, valves, wash water processing equipment and related instrumentation and control equipment. Calibrates and adjusts chemical feed and process equipment including instrumentation and control systems.
  • Monitors the wastewater plant and adjusts as necessary to control their operations. Performs sampling, testing, and laboratory analysis to monitor process and determine compliance with Federal, State, and American Water’s standards. Performs necessary emergency operating procedures and takes proper corrective action for continuous effective operation of the water purification plants.
  • Maintains all necessary records, tools, and work equipment. Performs maintenance and custodial duties at the wastewater purification plants.
  • Performs light construction projects as needed including carpentry, plumbing, painting, electrical, masonry, etc. Specifies and initiates orders for parts and supplies.
  • Assumes duties of Plant Operator in the Operator's absence.
  • Performs delivery, loading, unloading, and placing of water/wastewater treatment chemicals into storage, including chemical receiving and inventory. Maintains grounds, buildings, roadways, screens, reservoirs, and right-of-ways.
  • Responsible for daily well run and all associated processes on weekends or whenever assigned.
  • Responsible for maintaining and trouble shooting of sewage collection system and water distribution system.
  • All other duties as assigned.

Knowledge/Skills

  • Mechanical ability sufficient to understand the operation of pumps, valves, motors, and other mechanical equipment related to plant operation and maintenance.
  • Knowledge of basic scientific and water/wastewater purification concepts.
  • Must have broad knowledge of MS Office products, including MS Word, Excel, PowerPoint.
  • Must understand the working principle behind a computerized maintenance management program.

Experience/Education

  • High School Diploma or equivalent.
  • 3 years' prior experience maintaining equipment in an industrial setting is preferred.
  • Prior water or wastewater treatment experience is desirable.

Certifications/Licenses

  • Valid driver license.
  • License requirements vary by state.
  • Candidate must possess required licenses or have the ability to obtain within designated timeframe. Minimum Class E

Work Environment

  • Work indoors and outdoors in all weather conditions.
  • May be required to work in buildings, in pits, manholes, on scaffoldings or in confined spaces.
  • May be exposed to possible operations hazards including fumes and caustic chemicals, heavy machinery, high pressure, slippery surfaces, water/wastewater hazards and electrical equipment.
  • Potential exposure to dust, pollen, chemicals, and sewage.
  • Position is subject to 24-hour call-out and overtime.
  • Position rotates holiday work requirements.
  • Must be able to perform essential functions and meet the physical requirements for the position.

Competencies

Champions safety
Customer obsessed
Cultivates innovation
Nimble learning
Drives Results
Collaborates

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Salary.com Estimation for Maintenance/Relief Operator in Tobyhanna, PA
$56,220 to $73,635
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