What are the responsibilities and job description for the Water Quality & Environmental Compliance Program Manager position at American Water Works Service Company, Inc.?
Requisition ID: 110234
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American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
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Missouri American Water is seeking a compliance-minded, results-driven individual to join our team in Neosho, MO! As the Water Quality & Environmental Program Manager, you will get to work with both water and wastewater including sampling, troubleshooting, customer interaction, and maintaining documentation and regulatory reporting. Our ideal candidate will have experience sampling and have existing knowledge of water and/or wastewater regulations and compliance standards.
Responsible for organizing advanced functions and activities related to environmental management and water quality for assigned facilities. Responsible for maintaining all applicable lab certifications, accreditations, or approvals to conduct compliance and process quality control work. Implements the day to day collection of water quality samples. Implements programs to ensure compliance with all water quality and environmental regulations. Assists in resolving treatment issues. Investigates water quality complaints and determines course of action needed.
*Please note that this role is located at our operations in Neosho, MO.
- Manage monitoring and reporting programs to ensure compliance with federal and state water quality and environmental regulations and company standards for assigned facilities.
- Conduct advanced sampling and/or analysis and special projects. (50%)
- Obtain, prepare, file and maintain all regulatory reports and records.
- Manage required permits and make any necessary modifications and renewals.
- Participate in internal and external audits and represent American Water with regulators and customers.
- Identify potential issues and problems and initiate responsive actions and mitigate environmental violations (10%)
- Supervise, monitor, and calibrate analyzers/equipment, etc. to ensure established standards of performance and accuracy are maintained (10%)
- Conduct advanced projects and prepare reports as needed (5%)
- Investigate and respond to escalated water quality complaints or concerns.
- Responsible for planning, preparing and controlling the portion of the financial plan relating to responsibilities (5%)
- Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation and regulations
- Regulatory knowledge of proper lab analytical testing methods
- Must understand principles of water and/or wastewater treatment and be able to troubleshoot systems
- Bachelor's degree preferred
- Will consider equivalent work experience in related field/industry
- Minimum Five (5) years experience in water, wastewater, and laboratory operations
- Local and regional travel
- Rare overnight travel may be required
- Valid state driver's license required
- Laboratory, Indoor/Outdoor, production/office environments
- Full-time, On-site
- Monday-Friday, day shift
- On call responsibility
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