Human Resources Business Partner

Department: Human Resources - Employee Relations

Location: Team Member - American Veterinary Group

Description

Join Our Team as a Human Resources Business Partner – Tampa, FL (Hybrid)

At American Veterinary Group (AVG), we are committed to Nurturing Relationships, Acting with Integrity, Communicating Transparently, and Pursuing Excellence. The Employee Relations Business Partner (ERBP) plays a key role in building a positive, compliant, and performance-driven culture across our veterinary hospitals.

This position is responsible for providing subject-matter expertise in workplace investigations, training and development, and HR compliance, with an emphasis on ensuring a safe, inclusive, and engaging environment for all team members. This role will focus 50% on employee relations and investigations, 40% on training and development, and 10% on compliance and legal support.

Key Responsibilities

Employee Relations & Workplace Investigations (50%)

• Conduct and support prompt, thorough, and legally compliant investigations into concerns related to harassment, discrimination, retaliation, and other policy violations.
• Interview relevant parties, review documentation, and prepare detailed investigation reports with objective findings and risk-based recommendations.
• Collaborate with the Employee Relations Manager and Legal team on complex or high-risk matters.
• Track and manage case data using HR systems and documentation tools to ensure accurate records and timely resolution.
  
  

Training & Development (40%)

• Design, develop, and deliver training to field leaders and managers on topics such as conflict resolution, performance management, progressive discipline, and respectful workplace practices.
• Partner with the Learning & Development team to support the integration of ER training within larger leadership development initiatives.
• Identify trends from ER cases and feedback loops to proactively address knowledge gaps and support cultural improvement efforts.
• Serve as an HR advisor and coach to operational leaders in managing performance, feedback, and accountability.
  
  

Compliance & Legal Support (10%)

• Monitor federal, state, and local labor law developments and provide updates and guidance to field leaders to ensure compliance across jurisdictions.
• Assist in policy review, audits, and documentation related to ADA, FMLA, EEOC, and wage-and-hour laws.
• Support responses to legal claims and external agency requests by compiling relevant case data and documentation.
• Participate in process improvement projects focused on enhancing policy adherence and workplace fairness.
  
  

Skills, Knowledge & Expertise

Required Qualifications:

• Knowledge of federal and state employment laws (e.g., Title VII, FLSA, FMLA, ADA).
• Prior experience facilitating or delivering training sessions, both virtually and in person.
• Strong interpersonal, written, and verbal communication skills.
• Ability to maintain confidentiality, handle sensitive matters, and exercise sound judgment.
  
  

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business, or related field.
• 4 years of experience in Human Resources, including employee relations and investigations; multi-state experience strongly preferred.
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
  
  

Core Competencies:

• Integrity & Ethics: Upholds company values, exercises discretion, and builds trust.
• Communication: Clearly conveys complex topics with empathy and transparency.
• Collaboration: Partners effectively across HR, Legal, and Operations.
• Proactivity: Anticipates risks and trends to drive positive change.
• Adaptability: Navigates fast paced, evolving business environments with composure and focus.
  
  

Work Environment & ADA Accommodations:

• This is a hybrid role which requires working a minimum of 3 days onsite at the National Support Center in Tampa, FL weekly.
• Schedule: Monday–Friday, 10:00 AM–8:00 PM EST. Occasional weekend availability may be required for special projects.
• Occasional travel (up to 15%) to AVG hospitals for investigations, leadership training, and field engagement.
• Must be able to work a flexible schedule across multiple time zones and maintain confidentiality in a secure home workspace.
• The role requires regular use of a computer, phone, and video conferencing tools.
• The employee is frequently required to sit for extended periods, use hands to type, talk, and hear.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
  
  

Job Benefits

Here’s what you can expect at AVG:

• Competitive salary
• Flexible work schedules to support work-life balance
• Comprehensive group insurance including medical, dental, and vision
• Paid Family Leave and Paid Parental Leave (including maternity & paternity)
• Paid Time Off
• One Life Balance Day for added flexibility
• Pet Discounts to keep your furry family members covered
• Retirement Savings Plan with employer match to help build your future
• Employee Assistance Program (EAP) for mental health and wellbeing support
• Career development resources may include:
• Learning and development programs
• Tuition reimbursement
• A vibrant, inclusive culture

At AVG, you’re more than an employee, you are part of a community that values your whole self. We’re here to help you grow, thrive, and feel supported every step of the way.

If you’re passionate about payroll, thrive in a collaborative environment, and are ready to make a difference—we’d love to hear from you.