What are the responsibilities and job description for the Conditional Monitoring Representative - Heavy Equipment position at American State Equipment?
Now Hiring – Heavy Equipment Condition Monitoring Representative
Location: Milwaukee, WI
Full-Time
Field & Office-Based
About the Role
American State Equipment is looking for a Heavy Equipment Condition Monitoring Representative to join our service team. In this role, you will be the first line of defense in ensuring our fleet of heavy equipment operates at peak performance. Using telematics systems and diagnostic tools, you'll monitor critical systems, predict failures, coordinate repairs, and help keep machines running efficiently. If you're detail-oriented, mechanically savvy, and thrive in a fast-paced environment, we want to hear from you!
American State Equipment is looking for a Heavy Equipment Condition Monitoring Representative to join our service team. In this role, you will be the first line of defense in ensuring our fleet of heavy equipment operates at peak performance. Using telematics systems and diagnostic tools, you'll monitor critical systems, predict failures, coordinate repairs, and help keep machines running efficiently. If you're detail-oriented, mechanically savvy, and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities
- Telematics Monitoring – Analyze equipment data to detect issues and predict failures. Monitor key systems like engines, hydraulics, and electrical components.
- Troubleshooting & Failure Investigation – Collaborate with service teams to diagnose problems, investigate failures, and recommend corrective actions.
- Work Order & Service Management – Create and manage work orders, schedule maintenance, and ensure timely service completion.
- Preventative Maintenance (PM) – Oversee PM scheduling based on machine usage and manufacturer guidelines.
- Oil Sample Analysis – Interpret fluid analysis results and take appropriate action to extend equipment life.
- Invoice & Quality Control – Review and verify service invoices for accuracy and completeness.
- Customer Support – Serve as a liaison between customers and service teams, providing updates and addressing concerns.
- Warranty Support – Assist in processing warranty claims with accurate documentation and technical input.
- Maintenance Oversight – Maintain up-to-date service records and align maintenance plans with equipment performance.
Qualifications
- Associate’s degree in Diesel Technology, Heavy Equipment Maintenance, or equivalent experience preferred.
- 3 years of experience in the heavy equipment industry.
- Familiarity with brands and models serviced by American State Equipment.
- Strong understanding of heavy equipment systems and components.
- Experience with telematics, diagnostics, oil sampling, and technical documentation.
- Excellent communication, problem-solving, and organizational skills.
- Proficient in Microsoft Office and relevant software systems.
- Valid driver's license.
- Willingness to travel (less than 50%).
At American State Equipment, we are proud to offer a comprehensive benefits package and a workplace culture that values your contributions and supports your growth.
What We Offer:
- Competitive wage
- Comprehensive benefits package (health, dental, vision, 401(k) plan with company
- Employee Referral Program
- Supportive, Team-Oriented Work Environment
We're committed to creating a positive and rewarding experience for our employees, because we know that when you succeed, we all succeed.
Apply Today!
Join a company where your skills are valued, your voice is heard, and your growth is supported. Be part of a team that’s built to last.
Join a company where your skills are valued, your voice is heard, and your growth is supported. Be part of a team that’s built to last.
American State Equipment Co. is an equal opportunity employer. Duties and responsibilities may evolve with the role. Reasonable accommodation will be made for individuals with disabilities.
