What are the responsibilities and job description for the Install Logistics Coordinator position at American Rooter & Drain?
Install Logistics Coordinator (Plumbing, HVAC & Electrical)
Location: Nampa, ID | Full-Time | Department: Operations
God. Family. Country. Service. That's our foundation.
Are you someone who thrives on organization, accuracy, and keeping projects moving smoothly? Do you take pride in creating order behind the scenes so that installers and technicians can focus on serving customers? If so, we want you on our team.
At American Rooter & Drain, we're more than a home services company-we're a family built on faith, integrity, and hard work. Our Install Logistics Coordinator is the organizational backbone of the install process. This role ensures that every job is properly staged, scheduled, and tracked so that projects stay on schedule and our customers receive five-star service from start to finish.
Schedule
✅ Assist in coordinating install schedules with Project Manager, Dispatch, and crews
✅ Verify that parts, equipment, and purchase orders are staged correctly before jobs start
✅ Maintain job files, permits, inspection tracking, and compliance records
✅ Update job progress in ServiceTitan and track staging accuracy (training provided)
✅ Serve as a communication hub between managers, dispatchers, CSRs, shop staff, and accounting
✅ Support the accounting team with documentation and updates to ensure projects are billed and collected in full
✅ Provide weekly staging, scheduling, and completion reports to leadership
✅ Identify bottlenecks and recommend process improvements
Who You Are
Competitive hourly pay growth opportunities
Health, dental, and vision insurance
️ Paid time off and holidays
Employee discounts on services
Career path opportunities in project management or operations
A culture built on teamwork, professionalism, and strong values
Ready to be the organizational backbone that keeps our installs running on time?
Apply today and build your future with American Rooter & Drain.
Background Check AuthorizationBy signing this form, you authorize American Rooter & Drain to conduct a criminal background check. This check will include verification of your identity, address history, and any criminal records. The findings of this background check may affect your eligibility for employment with American Rooter & Drain. Your signature below confirms that the information provided is truthful and accurate.Drug Screening DisclaimerAmerican Rooter & Drain is committed to maintaining a safe and drug-free workplace. As part of our hiring process, all candidates are required to undergo a drug screening test. This test will check for the presence of illegal substances and may include testing for prescription medications that could impair your ability to perform your job duties safely. By signing this form, you consent to the drug screening and understand that a positive result may disqualify you from employment with American Rooter & Drain.
Location: Nampa, ID | Full-Time | Department: Operations
God. Family. Country. Service. That's our foundation.
Are you someone who thrives on organization, accuracy, and keeping projects moving smoothly? Do you take pride in creating order behind the scenes so that installers and technicians can focus on serving customers? If so, we want you on our team.
At American Rooter & Drain, we're more than a home services company-we're a family built on faith, integrity, and hard work. Our Install Logistics Coordinator is the organizational backbone of the install process. This role ensures that every job is properly staged, scheduled, and tracked so that projects stay on schedule and our customers receive five-star service from start to finish.
Schedule
- Monday - Friday (full-time office/shop-based role)
- Occasional Saturdays as needed
- Sundays off (reserved for God & family)
✅ Assist in coordinating install schedules with Project Manager, Dispatch, and crews
✅ Verify that parts, equipment, and purchase orders are staged correctly before jobs start
✅ Maintain job files, permits, inspection tracking, and compliance records
✅ Update job progress in ServiceTitan and track staging accuracy (training provided)
✅ Serve as a communication hub between managers, dispatchers, CSRs, shop staff, and accounting
✅ Support the accounting team with documentation and updates to ensure projects are billed and collected in full
✅ Provide weekly staging, scheduling, and completion reports to leadership
✅ Identify bottlenecks and recommend process improvements
Who You Are
- Organized, detail-oriented, and able to juggle multiple priorities
- A strong communicator (both written and verbal)
- Comfortable learning new systems (ServiceTitan experience is a plus, but not required)
- Teachable, coachable, and eager to learn company processes
- A team player who thrives in a fast-paced, service-focused environment
- Experience in plumbing, HVAC, construction, or scheduling/logistics
- Previous administrative or coordination background
- Bilingual (English/Spanish)
Competitive hourly pay growth opportunities
Health, dental, and vision insurance
️ Paid time off and holidays
Employee discounts on services
Career path opportunities in project management or operations
A culture built on teamwork, professionalism, and strong values
Ready to be the organizational backbone that keeps our installs running on time?
Apply today and build your future with American Rooter & Drain.
Background Check AuthorizationBy signing this form, you authorize American Rooter & Drain to conduct a criminal background check. This check will include verification of your identity, address history, and any criminal records. The findings of this background check may affect your eligibility for employment with American Rooter & Drain. Your signature below confirms that the information provided is truthful and accurate.Drug Screening DisclaimerAmerican Rooter & Drain is committed to maintaining a safe and drug-free workplace. As part of our hiring process, all candidates are required to undergo a drug screening test. This test will check for the presence of illegal substances and may include testing for prescription medications that could impair your ability to perform your job duties safely. By signing this form, you consent to the drug screening and understand that a positive result may disqualify you from employment with American Rooter & Drain.
