What are the responsibilities and job description for the Order Entry Clerk position at American Ring Manufacturing?
American Ring is recruiting a Full Time Order Entry Clerk who is organized, efficient, and able to work in a team. We are third generation family-owned company who prides ourselves on providing exemplary customer service. We specialize in the manufacturing and supply of retaining rings and snap rings.
We offer:
Work/Life balance
401k w/matching
Health/Dental/Vision
PTO
Paid Holidays
Schedule: Monday-Friday- Dayshift
Responsibilities:
*Enter all sales orders into ERP system (Business Central)
*Expected to maintain a 99.65 success rate on orders entered
*Daily data entry and management of orders; including coordination of special requests, ship dates, packaging requirements, order confirmations and customer quality requirements.
*Answer phones and emails; direct specialty requests to the proper department
*Be proficient with data entry into ERP system.
*Coordinate with Purchasing Department to maintain inventory levels and communicate customer demand changes.
*Work with Outside Sales team to resolve outstanding issues, including pricing and inventory conflicts, changes in delivery information and other problems that arise.
*Notify Quality Control Department of customer blueprint changes, RMA's, PPAP or certification requests.
*Coordinate customer packaging requirements with Production Department.
Requisites:
*Experience in Manufacturing and the Fastener Industry a plus.
*Demonstrates the ability to understand technical data.
*Experience with ASNs, data entry and shipping logistics.
*Ability to work in loud environments.
*2 years of major work experience in similar position or degree is preferred
Critical Competencies:
*Personable & clear communicator.
*Independent thinker & accepting of criticism.
*Calm under pressure.
*Problem Solver.
*Willingness to accept training.
*Ability be flexible and adapt to changing job and customer requirements.
Physical Requirements:
*Must be able to sit and work on computer for up to 8 hours a day.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Ability to Commute:
- Solon, OH 44139 (Preferred)
Ability to Relocate:
- Solon, OH 44139: Relocate before starting work (Preferred)
Work Location: In person
Salary : $45,000