What are the responsibilities and job description for the Estimator - Restoration/Construction position at American Restoration Operations LLC?
About Us:
Paces Restoration, an American Restoration Brand, has over 25 years of restoration experience. We are a 24/7 COMPLETE restoration company. We are a company that prides ourselves in treating our customers with respect and aim to please with the smallest to largest jobs.
Position Overview:
As a Restoration/Construction Estimator, your main focus will be writing estimates for insurance claims and/or customer self-pay repairs/remodels. Customer service is PRIORITY as well as building lasting relationships with adjusters.
Job Requirements -
- Be professional at all times
- Arrive on time to all scheduled appointments and/or meetings with customers, adjusters, and managers
- Work with customers and adjusters to secure job while at initial visit
- Scope and write accurate estimates
- Take photos of any/all damage that can be seen (document possible hidden damage)
- Work with adjusters and TPA (Third Party Admins) on accurate estimates and work within the guidelines of our TPA's
- Attend Project Manager meetings (if needed) to discuss additional work that needs approval from insurance and/or customers
- Constantly follow up with insurance carriers for updates/approvals of all pending estimates
- Create accurate budgets for all jobs
- Work with Estimator Coordinator to update all pending estimates and get estimates approved in a timely manner
- In-office position Monday through Friday 8am to 5pm
Experience Requirements -
- Must have PROFICIENT knowledge of Xactimate (any other estimating software experience is a plus)
- Must have at least 2 years Restoration experience
- Must have experience with working with insurance adjusters and insurance estimating
- Must have experience with working with Subcontractors
- Microsoft Office knowledge is preferred
- Sales experience/knowledge is preferred (being able to present contracts to customers and close deals)
- Excellent presentation and written/verbal communication skills
- Exceptional customer service skills
Compensation / Perks -
- Company Vehicle, cell phone and company credit cards/fleet cards
- Excellent Medical/Dental/Vision insurance
- 401k with company Match
- Paid Time Off (accrued and based on years of service) and Paid Holidays
- Salary requirements and/or requests will be discussed at interview
Paces Restoration is an at-will employer. This means that either you or Paces Restoration are free to end the employment relationship at any time, with or without notice or cause.