What are the responsibilities and job description for the HVAC Service Supervisor position at American Residential Services?
Overview
American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.
Check out what we offer:
- Access to insurance available at 31 days of employment
- Low-cost Medical Insurance options, starting at $5 per week
- Dental and Vision Insurance options
- Health Savings Account or Flexible Spending Account
- 401(k) with company match
- HSA and Flexible Spending Account
- Paid Time Off & Holiday Pay
- Company paid life insurance
- Learn more by visiting www.myarsrewards.com/
ARS/Rescue Rooter is a national leader in the home services industry. We are looking for a LEADER who is able to MOTIVATE, TRAIN AND LEAD a Sales Team to success! We seek a skilled Manager to oversee the sales of residential and light commercial HVAC systems and performance of a team of qualified Comfort Advisors.
Our HVAC Service Field Supervisor plays a key role on our service center leadership team by managing the safe and efficient service of new and old HVAC equipment, components, and systems in primarily a residential setting. You will be responsible for the day-to-day operations.
Responsibilities
♦ Supervisor assist's and develops the Service staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling employees, evaluating performance and directing work assignments to ensure effective production.♦ Resolves customer issues and complaints to ensure customer satisfaction.♦ Ensures that materials and equipment are ordered and dispensed for scheduled jobs. Schedules repairs for parts to ensure minimal down-time in job completion.♦ Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles. Reviews reports with management.♦ Instructs crews on proper use of materials and quality workmanship.♦ Reviews payroll records to ensure that Installers are paid properly.♦ Conduct job site and vehicle inspections.♦ Ensures that employees have proper tools for the job and that they are properly maintained.♦ Assists the dispatching operation to ensure appropriate Install crew selection for type of system
Qualifications
- Vocational training and experience equivalent
- 2 years of HVAC Service Field Supervisor experience
- Excellent analytical skills, financial acumen, and attention to detail
- Computer proficiency. (Microsoft preferred)
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.
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