What are the responsibilities and job description for the Dispatcher position at American Residential Services?
Tipping Hat is part of the nation's leading providers of plumbing and heating/air conditioning and we currently have an excellent opportunity for a Dispatcher to join our team.
SCHEDULE: FT Tuesday-Saturday
We offer
- $22.00 – 25.00/hr. depending on experience
- Comprehensive benefits package including medical, dental, vision, prescription & life insurance
- 401(k) plan with company match
- 13 days paid time off and 8 paid holidays
- Quality, comprehensive paid training programs
- Clean office environment with strong team culture
- Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
- Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!
- Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success!
What You'll Do:
- Ensure service technicians are dispatched efficiently and customer needs are met promptly.
- Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
- Strong communication and local area knowledge are key to success in this role.
What You Need:
Prior dispatch, scheduling, or call center experience
Proficiency in Microsoft Office and multi-line phone systems
Familiarity with local geography to support route planning
Must report daily to the office (not a remote position)
Flexibility to work assigned shifts and weekend rotations as needed
Must pass background check and drug screening
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
Salary : $22 - $25