What are the responsibilities and job description for the Quality Manager position at American Polymer Company?
APC Group Quality Manager:
American Polymer Company (APC) is a leading provider and manufacturer of underground vaults and products supporting utility infrastructure. Our products serve many industries and applications including water utility, irrigation, telecommunications, electrical, gas and other industrial applications. Our unwavering commitment to service, performance and adding value have quickly made us a trusted partner in the industry. We continue to innovate, manufacturing products in several methods such as traditional open pour precast, thermoplastic, thermoset, and other processes.
Position Overview:
The Group Quality Manager is responsible for developing, standardizing, and leading quality systems across multiple production sites within American Polymer Company. This role ensures consistent product quality, regulatory compliance, and continuous improvement across operations, including thermoplastic molding, thermoset molding, and precast molding processes.
This position provides strategic leadership in establishing quality standards, driving best practices, and building a culture of quality throughout the organization. The Group Quality Manager partners closely with plant leadership, engineering, and operations teams to ensure products meet customer expectations, industry standards, and company performance objectives.
Key Responsibilities and Duties:
- Develop, implement, and standardize quality management systems (QMS) across all production facilities.
- Establish and enforce quality standards, procedures, and best practices for thermoplastic, thermoset, and precast molding operations.
- Lead cross-site quality initiatives to drive consistency, reduce variability, and improve overall product performance.
- Oversee internal and external audit programs, ensuring compliance with applicable standards, certifications, and regulatory requirements.
- Define and track key quality metrics (e.g., scrap, rework, customer complaints, OEE impact) and drive corrective actions.
- Lead root cause analysis and corrective/preventive action (CAPA) processes across sites.
- Partner with Engineering and Operations to support new product development, process validation, and production scale-up.
- Standardize inspection, testing, and documentation procedures across all facilities.
- Work closely with customers to address quality concerns, support audits, and ensure satisfaction with product performance.
- Drive supplier quality initiatives, including qualification, performance monitoring, and issue resolution.
- Lead training and development programs to build quality awareness and capability at all levels of the organization.
- Promote a culture of continuous improvement, leveraging Lean, Six Sigma, or similar methodologies.
- Support safety and compliance initiatives as they relate to product quality and manufacturing processes.
- Bachelor’s degree in Engineering, Quality, Manufacturing, or related field.
APC Group Quality Manager:
- 3-5 years of experience in quality management within a manufacturing environment, preferably in plastics, polymers, or precast products.
- Experience supporting or managing multi-site manufacturing operations strongly preferred.
- Strong knowledge of thermoplastic molding, thermoset molding, and/or precast molding processes.
- Proven experience implementing and managing Quality Management Systems (e.g., ISO 9001 or similar).
- Experience with quality tools and methodologies such as root cause analysis, CAPA, FMEA, SPC, and statistical analysis.
- Strong understanding of manufacturing processes, material performance, and product applications in industrial or infrastructure markets.
- Demonstrated success in leading cross-functional teams and driving organizational change.
- Excellent communication, leadership, and interpersonal skills.
- Highly organized, detail-oriented, and results-driven with the ability to manage multiple priorities.
- Proficiency in Microsoft Office and quality-related software systems.
About American Polymer Company:
In 2019, we leveraged our extensive industry experience in both polymers and traditional concrete manufacturing to launch American Polymer Company (APC), to serve with a mission to provide our customers the best grade-level enclosure products on the market. Our team’s cross-disciplinary background fosters an innovative approach to both design and manufacturing, resulting in some of the high-quality, most functional, and reliable products in our industry.
American Polymer Company is dedicated to excellence and continually optimizing our products and processes. We believe that we are only as good as our last production shift, and we never stop trying to improve the next one.
You work in a challenging environment building reliable infrastructure with no margin for error. You need solutions that protect people and your assets.
Simply put, we strive to deliver unmatched service, the performance you know and expect, and exceptional value on every project, every time.