What are the responsibilities and job description for the Front Desk/Medical Assistant position at American Pain and Wellness?
Our pain management company is looking for a full-time front desk/medical assistant receptionist. Must be a strong communicator with a passion for providing excellent customer service and strong aptitude for patient care.
The front desk receptionist objective is to make patients feel welcome and comfortable and to provide the ultimate patient experience to every patient that visits our offices.
Job Responsibilities/Duties:
- Schedule patients
- Discuss cost of service, insurance coverage, and payment options with patients
- Work as team player to ensure each customer receives the best service possible
- Check-in/out of patients
- Calling and confirming patients
- Scanning/filing
- May occasionally step in and help in our procedure room.
Team Members are eligible for benefits based on their full-time status.
- Paid Time Off (PTO)
- Vacation
- Medical
- Dental
- Vision
- 401K
Requirements
- Bilingual Spanish-English skills preferred but not necessary
- Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
- Ability to quickly learn new procedures and processes
- Excellent communication and interpersonal skills
- High level of ownership, accountability and initiative
- Friendly, outgoing and motivated personality
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Healthcare: 2 years (Required)
Work Location: In person
Salary : $17 - $19