What are the responsibilities and job description for the Billing and Data Specialist position at American Nurses Association ANA?
Career Title: Billing and Data Specialist
Department: Accounting
Salary: Competitive salary commensurate with experience
FLSA: Non-Exempt (hourly)
Note: Union dues are 1.44% of bi-weekly pay
Career Summary:
The American Nurses Enterprise (ANE) is seeking to hire Billing and Data Specialist.
The Billing and Data Specialist Makes financial calculations related to goods and services, working in Accounts Payable, Accounts Receivable, Revenue Operations or general business departments of a company. Performs customer-related financial analysis, customer and vendor dispute resolution, and settlement negotiations. Assists with customer service requirements including information systems updates, pricing discrepancy resolution, and ad hoc projects as required. Performs advanced accounting activities, including journal entries, batch entries, cost allocation, and reconciliation of multiple accounts. Calculates amounts due for goods or services and prepares outgoing bills and address discrepancies.
Maintains general ledger, ensuring accuracy. Produces financial reports for upper management. Processes accounts payable and receivable. Ensures compliance by properly maintaining business records and files. Processes invoices to customers by interfacing with other personnel and validating that proper approval has been obtained prior to customer invoicing. Verifies that customer accounts are billed accurately in order to ensure proper organizational reimbursement and adjudication of customer accounts. Ensures that all claims from billing system are complete and accurate, if applicable, and that reconciliation of claims is complete. Assumes responsibility for underlying documentation in support of organization policies for invoicing customers.
Provides support to AR personnel to ensure appropriate payment application. Prepares revenue and cost of sales accruals, account reconciliations, and various financial reports associated with customers and revenue. Updates customer contract information. Provides customer and revenue analysis, inventory and purchase order issues, and other accounting activities as requested. Closes billing that includes, but is not limited to, printing closing reports, investigating unreleased batches, and resolving any issues. Facilitates appropriate and timely account follow-up as necessary. Manages monthly trial balance to ensure that all accounts receive the attention needed. Research large balances and older accounts as necessary. Keeps abreast of billing procedures and policies as required by the organization. Keeps billers and management updated with regard to regulatory billing requirement changes. May provide direction to billing staff.
Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through The Power of Nurses™. Our goals are to (1) Elevate the Profession of Nursing Globally
(2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive.
We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career.
What You Will Do:
- Timely preparation of invoice requests and payment application for all three entities within the ANA Enterprise.
- Receive and create batches for incoming payments and correctly apply them to open invoices or create new invoices if necessary.
- Process checks via remote deposit from incoming mail
- Monitor AR Inbox daily and respond to internal and external customer inquiries and requests.
- Monitor Member Tier 2 Inbox (Escalated financial requests) daily and respond to internal and external customer inquiries and requests.
- Monitor and complete internal financial system requests.
- Conduct collection of phone calls to customers, follow up on past due accounts and update AR aging report.
- Review monthly past due receivables list with no email addresses, obtain email addresses from program staff or customers and update customer profile.
- Research and resolve customer file issues and discrepancies.
- Complete vendor request forms, vendor portal setup, and update customer vendor request tracking sheet.
- Perform other requests as needed.
What you bring to the American Nurses Enterprise:
Education
Associate degree Accounting or equivalent work experience required; Bachelors preferred.
Related Work Experience
Association/accounts receivable work highly desirable.
Skills
- Strong customer service skills required.
- Excellent communication and telephone skills required.
- Must have good analytical and organizational skills and have experience working with Excel spreadsheets.
- Ability to respond to a high volume of customer calls and emails daily.
- Ability to track and account for client account balances.
- Strong attention to detail.
- Excellent interpersonal skills and ability to develop and maintain healthy inter-departmental working relationships.
Preferred Skills & Experience
- Position requires solid general knowledge of computer systems including Personify and databases, including Microsoft Office.
What ANE Offers You:
Join us and support more than 5 million Registered Nurses in the United States.
Every role within ANE contributes to a healthier world through The Power of Nurses™.
An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care.
Commitment to Diversity, Equity, Accessibility, and Belonging (DEIAB)
Be a role model for embracing and empowering the uniqueness of every employee.
Continuously innovating through creative and strategic initiatives.
Exceptional benefits including but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more.
Commitment to your career development and advancement through ANE learning and development programs (internally and externally).
Work Schedule:
Hybrid employees must work a minimum of 20% in the office.
Location:
ANE Headquarters office located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20906
Learn more about the American Nurses Enterprise:
https://www.nursingworld.org/ana-enterprise-jobs/
https://www.linkedin.com/company/american-nurses-association
The American Nurses Enterprise:
Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF).
Equal Opportunity Employer:
The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Salary : $45,000 - $53,000
