What are the responsibilities and job description for the Scheduler position at American Medical Response?
The Scheduler is responsible for the scheduling of regular and overtime shifts for full and part--time field employees in accordance with AMR Policy and applicable Collective Bargaining Agreement(s). The position also monitors and edits timekeeping records for all non¬exempt employees, processes hours worked, and, where necessary, provides Payroll with required reports and hours worked in a timely and accurate manner.
Essential Functions/Duties
Experience:
WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS
Physical Demands
Mental Requirements:
GUIDING VALUES AND BEHAVIORS
Employee Must Consistently Exhibit Our Guiding Principles
Reports to: Operations Manager/Operations Supervisor
Interrelationships: Operations
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers site benefits page to learn more about our benefit options.
R0049348
Essential Functions/Duties
- Oversight over all daily, weekly, and monthly schedules for the Operations division.
- Successfully identify solutions that balance the needs of the employee with the demands of the operation.
- Create shifts and assignments where needed, and modify daily schedule as needed, which includes notifying and communicating with employees re shift assignments, trade approvals and PTO request.
- Ensure satisfactory reconciliation and synchronization of scheduling information in the timekeeping system.
- Review and verify employee hours for accuracy. Assist in recording and maintaining employee attendance records/files and payroll functions.
- Prepare and compile various periodic reports and documents for review and analysis. These may include weekly payroll stats, personnel stats, absence reports, over time tracking and other related reports.
- Ensure compliance with all location specific operating procedures, collective bargaining agreements, union contracts, etc.
- Maintain accurate schedules for PTO, shift trades/giveaways, Float assignments
- Schedule Public Relations demonstrations, standbys, and special event staffing.
- Promptly and courteously respond to inquiries from field and leadership personnel.
- Adhere to all company policies and procedures.
- Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
- Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
- Perform other duties as assigned
Experience:
- Prior experience preferred
- Working knowledge and experience in staffing/scheduling
- Experience with Kronos/Telestaff is preferred
- High School Diploma or Equivalent
- Proficiency with Microsoft Word and Excel
- Ability to work under time restraints
- Ability to perform mathematical and statistical calculations
- Effective oral, written, and interpersonal communication skills Credentials/Licenses:
WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS
Physical Demands
Mental Requirements:
GUIDING VALUES AND BEHAVIORS
Employee Must Consistently Exhibit Our Guiding Principles
- Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
- One Team - We respect each other and achieve together what no individual can alone.
- Innovation - We are driven to develop solutions that inspire progress.
- Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
- Ownership - We are accountable for what we do and take pride in how we do it.
- Citizenship - We are dedicated to being good stewards in the communities we serve.
Reports to: Operations Manager/Operations Supervisor
Interrelationships: Operations
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Check out our careers site benefits page to learn more about our benefit options.
R0049348