Paramedic Lead

JOB SUMMARY The Paramedic Lead is responsible for ensuring smooth day-to-day operations by facilitating communication between field staff and leadership, monitoring system status and making time-critical decisions, reporting daily issues and achievements to leadership, acting as a role model to field employees, and providing coaching opportunities when standards are not upheld.

Essential Functions/Duties

• Perform the required daily functions of a Paramedic Basic and be readily available to assist field personnel.
• Monitor, communicate with, and support field staff in their tasks and objectives.
• Assess each call situation to determine best course of action and make or approve all medical decisions of the unit.
• Act as a liaison between field staff, management, communications centers, healthcare facilities, and patient families.
• Work collaboratively with all allied health and public safety personnel to ensure excellent customer service and the best possible patient care.
• Ensure appropriate system status management goals are being upheld by monitoring system status and engaging directly with the communications center to pre-assign, reassign, and divert crews to provide optimal efficiency during calls.
• Ensure that all in-service units are in a serviceable condition and oversee proper/timely deployment of field staff. Monitor building, unit, and operations sites for cleanliness.
• Keep thorough and complete records of all issued equipment and be accountable for its return at the end of employee shifts.
• Assist road crews and supervisory staff with proper Patient Care Report (PCR) transmission.
• Ensure that staff is adhering to GMR protocols and properly resolve/escalate issues to the appropriate personnel.
• Promptly report and escalate any workplace injuries, vehicle incidents, and damage to property or equipment.
• Comply with all company policies and local, state, and federal employment laws while providing patient care according to clinical protocols and safety requirements.
• Perform other duties as assigned.
  
  

Qualifications

Experience:

• Minimum 2 years of Paramedic experience.
• Some leadership experience preferred.
  
  

Education

• High School Diploma or equivalent (GED).
• Some advanced education preferred.
  
  

Skills

• Strong leadership and decision-making skills.
• Strong listening and comprehension skills.
• Ability to adapt to quickly evolving situations.
• Effective oral and written communication skills.
  
  

Credentials/Licenses

• State Paramedic Certification.
• State Driver’s License with driving record in compliance with GMR’s Safety & Driving policy (proof required if conditional employment is made).
• Ambulance Driver’s License.
• BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.
  
  

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

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