What are the responsibilities and job description for the Field Supervisor position at American Medical Response?
PARAMEDIC FIELD SUPERVISOR
Starting at $24.53 / hour with credit given for experience
We’re hiring a Paramedic Field Supervisor to oversee day-to-day operations, including facilitating internal communication between field crews and management, outside facility interface, facilitating short-term scheduling needs, equipment, and supply maintenance.
Responsibilities
GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Hourly Range: $24.53 - $39.25
Anticipated Job Posting Close Date: August 30th, 2026
Benefits: Check out our careers site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation, and paid time off.
Bonus: This position is not eligible for a sign-on bonus.
R0053196
Starting at $24.53 / hour with credit given for experience
We’re hiring a Paramedic Field Supervisor to oversee day-to-day operations, including facilitating internal communication between field crews and management, outside facility interface, facilitating short-term scheduling needs, equipment, and supply maintenance.
Responsibilities
- Interacts, assists, and supports crews daily at the beginning and/or end of their shifts.
- Direct, monitor, communicate with, and evaluate all field team members.
- Ensure maintenance of quality field operations through daily interaction, oversight, communication, and evaluation with field team members.
- Prepares written feedback for team member evaluations.
- Proactive in approach to day-to-day operations, implements process improvements.
- Ensure PCR’s and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
- Ensure 100% of operational response exceptions are brought to closure with appropriate action.
- Monitors truck cleanliness and truck maintenance issues.
- Works with crews to maintain truck cleanliness and proper DHS levels.
- Makes recommendations to the Training Manager and Clinical Specialist to improve various aspects of the training and QA/QI programs (This may include changes in specific study materials, technology, and standard operating policies, procedures, education, and training).
- Provide team counseling and guidance and information regarding ABC Ambulance operations.
- Promptly investigate incidents involving assigned units or team members, including, filing of internal and external reports, and counseling.
- Directs and leads support staff in inventorying, ordering, receiving, stocking, and issuing medical and shop equipment and supplies.
- Ensure maintenance of adequate levels of staffing, equipment and medical supplies for field units.
- Implement and enforce company policies and standards.
- Perform direct ALS patient care activities.
- Maintain communication with other agencies and departments.
- Serve on committees with other departments to set policies and generate ideas.
- Communicate company goals and standards of excellence through exemplary daily job performance, attitude, initiative, and demeanor.
- Prepare reports and manages projects as assigned by Operations Supervisor or Operations Manager.
- Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
- Attend scheduled meetings.
- Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Affirmative Action Plan, etc.)
- Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
- Mentor team members, conduct performance evaluations, counsel, and provide disciplinary actions to assigned team members, and works to facilitate individual and team development that drives positive results.
- Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc.
- Responsible for compliance with and enforcement of company/department policies and procedures.
- High school diploma or equivalent (GED).
- State Paramedic certification or eligible for State certification.
- State Driver’s License.
- Current CPR, PHTLS, and ACLS certification, or equivalent credentials.
- 3 years of EMS experience required.
- Paramedic field experience is preferred; EMT field experience is considered.
- Driving record in compliance with GMR policy.
GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
EEO Statement
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Hourly Range: $24.53 - $39.25
Anticipated Job Posting Close Date: August 30th, 2026
Benefits: Check out our careers site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation, and paid time off.
Bonus: This position is not eligible for a sign-on bonus.
R0053196
Salary : $25 - $39