What are the responsibilities and job description for the Business Development Representative position at American Management Association?
American Management Association (AMA) is hiring Business Development Representatives (BDRs) to join our inside sales team in Midtown Manhattan, NY. AMA's BDRs are primarily responsible for account reactivation, i.e., contacting former customers, and if applicable providing support to current customers in planning their employees' professional development needs.
Responsibilities
AMA’s approach to improving performance combines experiential learning—learning through doing—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including classroom and virtual seminars, webcasts, webinars, corporate and government solutions, and research. Organizations worldwide, including the majority of the Fortune 500, turn to AMA as their trusted partner in professional development and draw upon its experience to enhance skills, abilities and knowledge with noticeable results from day one.
An EOE/AA Employer - M/F/Individuals with Disabilities/Veterans - an ADA compliance organization
Responsibilities
- Contact dormant accounts and inquire about customers’ training needs
- Ensure that customer profiles have accurate contact information
- Execute corporate marketing strategies
- Provide exceptional customer service when interacting customers
- Plan and organize daily work schedule
- Other related duties
- Bachelor's degree required
- 2 years of customer service experience preferred
- Strong communication skills required
- Solid time management and organizational skills
- Highly motivated and completion driven
- Applicant must be able to commute to Midtown Manhattan on a daily basis
AMA’s approach to improving performance combines experiential learning—learning through doing—with opportunities for ongoing professional growth at every step of one’s career journey. AMA supports the goals of individuals and organizations through a complete range of products and services, including classroom and virtual seminars, webcasts, webinars, corporate and government solutions, and research. Organizations worldwide, including the majority of the Fortune 500, turn to AMA as their trusted partner in professional development and draw upon its experience to enhance skills, abilities and knowledge with noticeable results from day one.
An EOE/AA Employer - M/F/Individuals with Disabilities/Veterans - an ADA compliance organization