Liaison - ALSAC Liaison Office (Memphis, TN)

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description The Liaison is responsible for fostering and managing the relationship between ALSAC and St. Jude Children’s Research Hospital. This role involves coordinating requests to and from St. Jude to support fundraising and awareness efforts. The Liaison collaborates with various ALSAC divisions to vet and fulfill requests involving St. Jude resources and partners with the St. Jude Liaison Office to advance the mission of St. Jude. Additionally, the Liaison assists with special projects as assigned. This position is based at our National Executive Office in Memphis, TN, and will be eligible for a hybrid work schedule. Essential Job Functions: Strategic Coordination: Design, recommend, confirm, and coordinate ALSAC and St. Jude resources, including tours, staff participation, content approvals, filming, photography, information requests, and funding/naming opportunities. Collaboration and Planning: Work with ALSAC divisions to understand strategies, provide speaker recommendations, and secure St. Jude staff participation to maximize fundraising and awareness. Participate in planning activities, submit requests to the St. Jude Liaison Office, coordinate schedules, and prepare overview documents for stakeholders. Includes virtual and onsite stewardship of St. Jude staff. Information Management: Manage and track information requests from ALSAC stakeholders, donors, partners, and volunteers. Direct inquiries and responses to appropriate teams. Collaborate with ALO Leadership to request budget information for targeted donations and submit naming opportunity proposals for executive review. Content Approval: Oversee the content approval process between ALSAC stakeholders and St. Jude. Review and submit concept proposals and content for staff spotlights, building updates, hospital programs, medical and scientific discoveries, and news. Maintain records of proposals and approvals, and provide analysis to ALO Leadership. Communicate messaging updates to ensure consistency. Data Management: Enter and track various requests in internal systems to record interactions between ALSAC and St. Jude. Analyze data, identify trends, and recommend process improvements to enhance customer service and efficiency. Filming and Photography Coordination: Partner with CMS and ALSAC Photography to organize clinical and non-clinical filming and photography requests. Request special access as needed and manage onsite activities. Special Projects: Support special projects as assigned. Non-Monetary Gift Management: Manage the non-monetary gift process between ALSAC and St. Jude. Establish processes and guidelines to vet and present non-monetary gift offers. Collaborate with stakeholders and maintain records of donations, providing analysis to ALO Leadership. Process Improvement: Work with the ALSAC and St. Jude Liaison Offices to create tools that streamline processes and ensure timely delivery of assets. Recommend improvements to maximize efficiency and enhance communication. Assist in establishing and documenting policies and procedures for requests. Service Project Coordination: Vet, coordinate, and track service project activities for ALSAC donor audiences to meet St. Jude’s needs. Maintain records of activities and provide analysis to ALO Leadership. Job Requirements: Ability to work in a complex environment with strong planning, organizational, and diplomatic skills. Excellent verbal and written communication skills, with strong attention to detail and the ability to understand complex instructions. Strong interpersonal and negotiation skills, with the ability to relate to others effectively. Proficiency in Microsoft Office, Microsoft Teams, SharePoint, and other relevant programs. Ability to use mobile devices such as smartphones and iPads as needed. Bachelor’s Degree preferred, with 3-5 years of experience in a business environment, marketing, or fundraising operations. Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer Contribution Exceptional Paid Time Off Maternity / Paternity Leave Infertility Treatment Program Adoption Assistance Education Assistance Enterprise Learning and Development And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC. ALSAC (American Lebanese Syrian Associated Charities), exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. Thanks to the work being done by ALSAC employees, the families of St. Jude patients never receive a bill for treatment, travel, housing or food. It’s more than a job; it’s a place where you can do what you love, and love why you do it. #1 Hospital Charity in the Nation #1 Health Non-Profit Brand of the Year 94% of Employees Agree ALSAC is a Great Place to Work Ranked a Top 10 Non-Profit Organization by Revenue Learn More Learn more about working at ALSAC by visiting our website. Read what employees have to say about us on Glassdoor.