What are the responsibilities and job description for the Front Office Administrator position at American Leather?
Factory Unlike Any Other
The American Leather factory is unique in the furniture industry. It allows us to create custom luxury furniture in Dallas, Texas, and deliver it to consumers' homes via our retail partners in about 30 days. Blending the best in technology, efficiency systems, and state-of-the-art craftsmanship enables us to offer the most beautiful styles, innovative mechanisms, and a range of custom options.
Each valued operations team member is key to upholding American Leather's commitment to quality, workmanship, and service. We look forward to receiving your application to join our exceptional team.
The Administrative Coordinator – Front Office & Human Resources is a client-facing role that serves as the first point of contact for all visitors while providing administrative, operational, and Human Resources support to front office leadership, the Office Manager, and Human Resources Business Partners (HRBPs).
This position plays a key role in representing the organization with professionalism and discretion, supporting efficient day-to-day office operations, and enabling the effective delivery of core HR administrative functions. The ideal candidate is highly organized, detail-oriented, and comfortable balancing front desk responsibilities with confidential HR support in a fast-paced, collaborative corporate environment.
The ideal candidate demonstrates professionalism, discretion, and strong organizational skills, with the ability to balance front desk responsibilities and HR support in a fast-paced, collaborative environment
Primary Responsibilities
The American Leather factory is unique in the furniture industry. It allows us to create custom luxury furniture in Dallas, Texas, and deliver it to consumers' homes via our retail partners in about 30 days. Blending the best in technology, efficiency systems, and state-of-the-art craftsmanship enables us to offer the most beautiful styles, innovative mechanisms, and a range of custom options.
Each valued operations team member is key to upholding American Leather's commitment to quality, workmanship, and service. We look forward to receiving your application to join our exceptional team.
The Administrative Coordinator – Front Office & Human Resources is a client-facing role that serves as the first point of contact for all visitors while providing administrative, operational, and Human Resources support to front office leadership, the Office Manager, and Human Resources Business Partners (HRBPs).
This position plays a key role in representing the organization with professionalism and discretion, supporting efficient day-to-day office operations, and enabling the effective delivery of core HR administrative functions. The ideal candidate is highly organized, detail-oriented, and comfortable balancing front desk responsibilities with confidential HR support in a fast-paced, collaborative corporate environment.
The ideal candidate demonstrates professionalism, discretion, and strong organizational skills, with the ability to balance front desk responsibilities and HR support in a fast-paced, collaborative environment
Primary Responsibilities
- Serve as the primary point of contact for employees, visitors, clients, and vendors, representing the organization with professionalism and discretion
- Coordinate front desk operations, including mail distribution, deliveries, visitor access, and badge administration
- Partner closely with the Office Manager and front office leadership to support smooth daily operations
- Maintain the reception area and shared office spaces to ensure a polished and organized environment
- Coordinate conference room scheduling and support basic meeting setup and logistics
- Partner with the Office Manager to ensure office supplies are stocked, and office operations run smoothly
- Support front office leadership with administrative coordination, scheduling, and preparation of internal communications and materials, as needed
- Provide administrative support to HRBPs and the broader HR team, including data entry, document preparation, and records management
- Support onboarding and offboarding processes, including new hire documentation, system access coordination, and orientation logistics
- Maintain employee records and HR documentation with a high level of accuracy and confidentiality
- Assist with recruiting and talent acquisition activities, such as interview scheduling and candidate communications
- Support HR initiatives, employee engagement activities, internal communications, and HR-related events
- Assist with compliance documentation, audits, and policy updates as directed
- Prepare reports, spreadsheets, presentations, and correspondence
- Track calendars, deadlines, and action items related to HR and office operations
- Identify opportunities to streamline administrative and office processes and recommend improvements
- High school diploma or equivalent required
- 3–5 years of experience in a front desk, administrative, or office support role
- Prior experience supporting Human Resources or People Operations strongly preferred
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and/or Google Workspace
- Strong organizational, multitasking, and time management skills
- Excellent verbal and written communication skills
- Proven ability to handle sensitive and confidential information with discretion
- Professional, polished, and approachable demeanor
- Strong attention to detail and follow-through
- Ability to prioritize and manage competing demands
- Proactive, solution-oriented mindset
- Team-oriented with the ability to work independently
- Front desk coverage and administrative/HR support within an office setting
- Regular interaction with employees, leadership, candidates, and external visitors
- Occasional schedule flexibility may be required to support office operations or HR initiatives
- Competitive compensation and health insurance include medical, dental, vision, life, short/long-term disability, a flexible spending account, and a 401 (k) plan. We also have an on-site wellness/fitness center that includes free personal training 2 times a week and yoga sessions once a week.