What are the responsibilities and job description for the Front Office Administrator position at Transcend Endodontics?
Overview
Do you want to be a part of something incredibly special?!
Do you want to take part in creating an amazing culture where our entire team loves coming to the office each day?
If you answered with an enthusiastic YES to those questions, then you are exactly what we want as one of the faces of our brand-new dental office and pillar of strength inside our team! Our beautiful, modern, private endodontic office is under construction in Midlothian, TX. We are looking for an energetic and highly motivated front office administrator to join our team and start mid/late May 2026.
Responsibilities
- Greet patients and visitors professionally, both in person and via phone
- Manage patient check-in and check-out processes, including verifying demographic and insurance information, collecting copayments or balances due, and scheduling follow-up appointments
- Schedule patient appointments efficiently in alignment with doctor availability
- Collect payments for dental services and balance daily cash and receipt records
- Prepare daily deposits and required financial reports
- Verify insurance coverage and communicate anticipated benefits and patient financial responsibility prior to appointments
- Ensure all required patient forms are completed, scanned, and attached to electronic records prior to treatment
- Assist in the presentation of treatment plans by preparing estimates, reviewing insurance benefits, and explaining financial responsibilities to patients
- Sort, process, and distribute incoming and outgoing mail
- Maintain a clean, organized, and professional reception area
- Maintain strict confidentiality of patient and practice information at all times
Qualifications
- High school diploma or GED required
- Minimum of one (1) year of experience in a dental or healthcare office preferred
- Strong customer service and interpersonal communication skills
- Knowledge of dental office procedures, including patient intake, scheduling, and records management
- Proficiency in data entry and general computer applications
- Knowledge of regulations and confidentiality requirements (e.g., HIPAA)
Schedule
- Full-Time: Monday – Friday 7:45 AM – 5:30 PM, depending on patient flow.
- No weekends or holidays.
Perks of being a team member
- Paid time off
- Paid holidays
- Endodontic Care for you and your family (spouse & children)
- Supportive, team-focused environment with opportunities for growth.
If you want to feel challenged and inspired at work and want to be a member of an amazing team; please send a resume with a cover letter telling us how you can be an asset to our practice, our patients and our team. Please send cover letter and resume to Dr. Tran at careers.transcendendo@gmail.com.
Smile often!
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $18 - $20