Branch Operations Coordinator

Branch Operations Coordinator   Payrate: $20.00 - $25.00 The Branch Operations Coordinator plays a pivotal role in ensuring the efficient operation of our branch, supporting both the Branch Manager and various teams within the organization. This position encompasses a range of administrative tasks including HR support, sales assistance, and operational duties. The ideal Branch Operations Coordinator will be proactive, detail-oriented, and possess strong problem-solving abilities, ensuring seamless communication and processes within the branch.  Differentiators  Industry Knowledge: Demonstrated understanding of the landscaping or similar industry. Technology and Systems: High level of technological proficiency, including experience with accounting and HR software, MS Office Suite, and communication tools. Prioritization and Detail: Exceptional organizational skills and attention to detail, with the ability to prioritize and manage multiple tasks efficiently.  Key Accountabilities  Branch Operations Coordinator Responsibilities:  Branch Operations Support: Maintain crew leader lists and seasonal audit schedules; prepare and send weekly safety audit reminders; update weekly huddle schedules; provide backup phone coverage; assist Install division with scheduling projects, POs, and related tasks; contact clients for irrigation services and coordinate with the Irrigation Operations Manager; report insurance claims and track carrier status; support SOP creation and maintenance; update weekly OM Metrics spreadsheet with PowerBI data (Drive Time, Overtime, etc.); ensure accuracy in operational tracking and reporting; manage vehicle license, title renewals, and registrations. Sales & Client Support: Assist sales team with updating production schedules, client communication on job progress, and sales purchasing; ensure records accuracy and prepare reports in coordination with branch leadership; obtain permits for cities we work within. Human Resources & Employee Support: Conduct new employee orientations and manage onboarding; coordinate H2B travel, accommodations, and onboarding; assist payroll coordinator with payroll processing; maintain accurate employee records; assist with workers' compensation claims and safety compliance; track training program completions and support scheduling; serve as liaison between HR leadership and branch employees.  Experience and Qualifications  Education: High school diploma or equivalent required; Associate degree preferred. Experience: Proven experience in administrative roles, preferably within landscaping or related industry. Technical Proficiency: Strong knowledge of ERP systems, Microsoft Office Suite (Excel, Word, Outlook), and accounting software. Skills: HR knowledge, payroll processing, excellent communication, interpersonal skills, confidentiality, problem-solving, adaptability, and accountability.  Key Performance Metrics  Timely and accurate completion of administrative and operational tasks. Quality and responsiveness of support to internal teams and external clients. Accuracy in updating operational metrics and reporting (OM Metrics, PowerBI data, Azuga Drive Scores). Effectiveness in onboarding, training tracking, and maintaining employee records. Compliance with workers' comp documentation, safety audits, and H2B program coordination. Positive feedback from branch leadership and employees.  Working Conditions  Standard office setting with desk workstations, computers, and office equipment. Monday–Friday, standard business hours, with flexibility for non-standard hours as needed. Occasional travel to other branches or offices.

Salary : $20 - $25