What are the responsibilities and job description for the Salesforce Business Analyst Financial Services Cloud (FSC) - Washington, DC (Onsite / Contract) position at American IT Systems?
Salesforce Business Analyst : Financial Services Cloud (FSC)
Location: Washington DC Day
Duration: 06 Months
The Salesforce Business Analyst is responsible for driving end-to-end business analysis across Salesforce implementation workstreams within the Phoenix project. The role bridges business needs and technology solutions translating functional requirements into well-defined user stories, solution specifications, and acceptance criteria aligned with Salesforce platform capabilities.
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- Essential Job Functions
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Backlog Management & Refinement
- Collaborate with Product Owners to define and maintain prioritized product backlogs.
- Lead backlog refinement sessions, ensuring stories are well-defined, estimated, and ready for delivery.
- Ensure alignment between business priorities and technical feasibility across Salesforce workstreams.
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Solution Design Support
- Work closely with Solution Architects and Technical Teams to translate business requirements into solution designs.
- Support decision-making on configuration vs. customization, ensuring optimal use of Salesforce out-of-the-box capabilities.
- Validate that proposed solutions meet business requirements and comply with enterprise standards.
- Ensure continuous alignment between business expectations and delivery outcomes.
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Stakeholder Management & Communication
- Act as the primary liaison between business stakeholders and delivery teams.
- Facilitate workshops, requirement sessions, and solution walkthroughs.
- Ensure clear communication of scope, requirements, and impacts of changes across stakeholders.
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- Required Qualifications & Experience
- Proven experience as a Business Analyst on Salesforce implementation
- Strong understanding of Salesforce platform capabilities (Financial Services Cloud preferred)
- Experience working in Agile/SAFe delivery environments
- Strong skills in requirements analysis, stakeholder engagement, and documentation
- Experience with tools such as Azure DevOps, Jira, or similar backlog management systems
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- Engagement Model Expectations
- Work closely with IFC Product Owners, Architects, and implementation partners
- Support delivery across Salesforce workstreams and Phoenix pillars (Relationship Management, External Portal, Project Processing)
- Enable alignment between business requirements and system design across releases
- Contribute to continuous improvement of business analysis practices within the program
Salary : $60 - $70