What are the responsibilities and job description for the Front Desk Clerk position at American Inn Hotel?
Overview
We are seeking a dynamic and friendly Front Desk Clerk to be the welcoming face of our organization. This vital role involves managing front desk operations with enthusiasm, ensuring smooth office flow, and providing exceptional customer service. As the first point of contact, you will handle a variety of administrative tasks, coordinate communication, and support office management efforts. Your positive attitude and organizational skills will help create a professional and inviting environment for clients, visitors, and team members alike.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems with professionalism, directing calls efficiently and courteously
- Handle incoming correspondence, emails, and inquiries using Microsoft Office and Google Workspace tools
- Perform data entry, filing, and document proofreading to maintain accurate records and organized files
- Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks or similar software
- Assist with clerical duties including typing reports, maintaining office supplies, and supporting administrative projects
- Provide excellent customer support by addressing questions, resolving issues, and ensuring a positive experience for all stakeholders
Requirements
- Proven office experience or clerical background with strong organizational skills
- Proficiency in computer literacy Knowing Visual Matrix software will be great
- Experience with multi-line phone systems and phone etiquette to handle calls professionally
- Strong organizational skills with attention to detail in proofreading and filing tasks
- Ability to manage time efficiently while juggling multiple responsibilities in a fast-paced environment
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Pay: From $14.00 per hour
Work Location: In person
Salary : $14