What are the responsibilities and job description for the Banquet Server position at American Golf Corporation?
ABOUT AMERICAN GOLF
American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member.
Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it’s a place where relationships grow, traditions thrive, and everyone is part of the community.
Job Purpose
The Banquet Server is responsible for greeting, assisting, and serving guests and members at special functions and events. A successful Banquet Server possess excellent customer service and communication skills.
Responsibilities
- Assist Banquet Managers in welcoming, serving, and providing a positive experience to members and guests during banquet functions
- Setup banquet room as requested by the supervisor to include glassware, service ware, and linen
- Attend roll call meetings prior to banquet kick off to learn responsibilities and expectations
- Serve beverages and menu courses in appropriate order
- Remove plates, service ware, and glassware as guests and members finish their courses
- Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages
- Replenish beverages when necessary and check with guests and members to ensure they are satisfied
- Perform other related functions that may be assigned.
Qualifications
- Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
- Effective communication skills, strong interpersonal and customer service skills
- Maintain composure in a fast-paced environment
- High School diploma or equivalent experience preferred
Working Conditions
- Schedule varies based on business needs and may include evenings, weekends, and holidays.
- Regular movement throughout the venue is required, including time spent at the host stand, bar, dining areas, and service stations.
- Extended periods of standing and walking are common during shifts.
- Duties may include reaching, bending, lifting, or carrying items up to 30–50 pounds (such as trays, racks, boxes, or bar supplies).
- May occasionally assist with resetting tables, moving furniture, or supporting team needs during peak service.
- Vision requirements may include close, distance, peripheral, and color vision, as well as the ability to adjust focus.
- Work environment may involve exposure to loud noise levels, cleaning products, hot or cold food and beverage items, and fast-paced conditions.
American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and/or local law.