Golf Cart Rental Manager

Golf Cart Rental Manager – Golf Cart Rental Operations

Veterans Strongly Encouraged to Apply | Veteran-Friendly Employer

About American Golf Cars

American Golf Cars is a full-service golf cart and utility-vehicle dealership based in Irving, Texas, proudly serving the Dallas–Fort Worth metroplex for more than 25 years. The company specializes in sales of new and used golf carts, UTVs, and utility vehicles from top manufacturers, offering solutions for personal, commercial, industrial, and event use. In addition to vehicle sales, American Golf Cars provides comprehensive service, maintenance, parts, rentals, and mobile support throughout North Texas. With a reputation built on reliability, craftsmanship, and exceptional customer service, American Golf Cars has become a trusted one-stop provider for golf carts and utility vehicles across the region.

We proudly support and actively recruit U.S. Military Veterans, recognizing the leadership, reliability, and mission-focused discipline they bring to our organization.

Position Summary

American Golf Cars is seeking a highly organized, customer-focused, and operations-savvy Golf Cart Rental Manager to lead our rental fleet operations. This role oversees day-to-day rental logistics, customer service, fleet scheduling, cart preparation, staff coordination, and basic mechanical oversight to ensure all rentals are delivered on time and in excellent condition.

Ideal for individuals with strong leadership, customer service experience, and operational management skills — including U.S. Military Veterans, who are strongly encouraged to apply due to their strengths in logistics, coordination, equipment oversight, and team leadership.

Key Responsibilities

• Manage daily golf cart rental operations, including reservations, scheduling, customer communication, and order fulfillment
• Oversee fleet readiness by coordinating cleaning, charging, inspections, and mechanical checks
• Coordinate maintenance needs with service team and escalate mechanical concerns promptly
• Maintain accurate rental logs, contracts, fleet usage reports, and billing documentation
• Implement inventory control processes to monitor rental equipment, keys, parts and supplies
• Implement a reservation system or software to streamline reservation management processes
• Oversee rental financial performance, including budgeting, pricing strategy, revenue/expense monitoring, and preparing reports with recommendations to improve profitability
• Analyze rental trends and preferences, identifying opportunities for market expansion
• Collaborate with marketing team to implement strategies that maximize rental revenue
• Participate in promotional activities and events to increase awareness and generate leads
• Ensure carts are delivered and picked up on time for customers, events and commercial clients
• Provide exceptional customer service, handle inquiries, resolve issues, and ensure a positive rental experience
• Supervise rental staff, train, assign tasks, and maintain efficient workflows
• Uphold company safety standards and ensure employees follow proper procedures
• Support continuous improvement efforts to enhance rental efficiency and customer satisfaction
  
  

Qualifications

Required:

• High school diploma or equivalent
• Experience managing rentals, fleet operations, or equipment dispatching
• Experience in customer service, scheduling, logistics, or operations
• Strong communication, organization, and multitasking skills
• Ability to manage a fast-paced workload and time-sensitive tasks
• Basic mechanical familiarity (checking batteries, chargers, tires, etc.)
• Valid driver’s license and clean driving record
• Ability to lift 50 lbs and work outdoors as needed
  
  

Preferred:

• Supervisory or team lead experience
• Knowledge of electric vehicles, golf carts, or light equipment
• Military experience in logistics, motor pool, transportation, or equipment management (preferred but not required)
  
  

Skills & Competencies

• Customer service and communication excellence
• Leadership and team collaboration
• Scheduling and logistics management
• Basic equipment inspection and troubleshooting
• Time management and task prioritization
• Professionalism and problem-solving ability
• Safety awareness and accountability
  
  

Work Environment

• Office and outdoor lot environment
• Direct interaction with customers and staff
• Moderate noise levels and equipment movement
• Occasional driving and on-site deliveries
  
  

Why Work With Us?

• Competitive pay and benefits
• Medical, Dental, Vision
• Matching 401K
• Holiday Pay
• Stable, growing company with year-round business
• Hands-on, service-oriented environment
• Leadership and advancement opportunities
• Veteran-friendly employer — we value the logistical, mechanical, and leadership skills gained through military service
  
  

Job Type: Full-time-Monday through Friday, with occasional weekend/event support as needed

Pay: Based on experience

Veterans Encouraged to Apply

We proudly support the hiring of U.S. Military Veterans. Your experience in logistics, equipment oversight, supervision, and customer service makes you an excellent fit for this role. If you're transitioning from the military or looking for a supportive workplace where your skills are valued, we welcome your application.

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