What are the responsibilities and job description for the Order Puller Associate Lead position at American Furniture Warehouse?
The Order Puller Lead ensures the goals of the department and facility are completed in a safe and efficient manner, by coaching the Order Pullers to safely operate all AFW equipment, and ensure that orders are efficiently and safely being processed for our customers and departments. The Order Puller Lead will also monitor production, merchandise storage bins, and equipment to ensure everything is up to AFW standards and make corrections as needed. The Order Puller Lead will also coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency, and exceed customer service expectations.
Job Requirements
- Must be able to learn, understand, and apply new technologies including but not limited to Storis, iPad, Excel, Word, etc.
- Efficiently use the AWM Scheduler to assign Order Pullers to complete department and facility goals.
- Have a flexible schedule and work all shifts, holidays, and weekends.
- Knowledge of personal protective equipment (PPE) and the ability to safely use personal protective equipment (PPE). Ability to read, understand and follow oral and written instructions accurately.
Job Expectations:
- Commitment to AFW’s safety policies and procedures and ability to promote safety awareness.
- Appraises employee performance communicates goals and expectations, provides honest feedback, and coaches team members.
- Provides continual training to team members with an emphasis on safety and service.
- Coach employees on how to perform the correct furniture handling and loading techniques.
- Delegate tasks and responsibilities to appropriate personnel.
- Communicates, leads, and develops teamwork within the Order Puller Department.
- Ensure the correct paperwork/forms are filled out correctly.
- Identifying and reading reports, tickets, and UPC labels.
- Operate material handling equipment to move products within the warehouse and load Order Pullers with the merchandise.
- Able to operate a radio frequency (RF) scanner.
- Able to correctly use a hand truck.
- Ability to efficiently work independently under direct supervision.
- Maintain a clean and safe work environment.
- Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner.
- All training provided by AFW
Physical Requirements:
- Requires the ability to maneuver in confined and at times congested areas.
- Requires the ability to stand, walk, stoop, & bend for 8 hours or more daily.
- Requires constant use of arms, hands, fingers, eyes, legs, and back.
- Requires lift, lower, push, and pull all sizes of merchandise up to 100 lbs.
- The Order Puller Lead position requires lifting, gripping, bending, kneeling, stooping, and moving merchandise 8 hours or more daily.
Physical Work Environment:
- Fluorescent Lighting
- Concrete Flooring
- The climate affected by outside conditions
- Considerable exterior noise Extreme temperature fluctuations in the warehouse
2nd Shift Monday-Thursday 11:30am-10:00pm
Salary Range $17.71-$25.30 DOE
A pre-employment drug screen and pre-employment background check must be passed upon the job offer.
American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Salary : $18 - $25