What are the responsibilities and job description for the Refreshment Attendant position at American Food & Vending?
Pay: -
Pay varies by location
Summary: The Refreshment Attendant serves as the onsite representative of American Food & Vending, responsible for ensuring an exceptional workplace hospitality experience through the execution of vending, micro market, pantry, beverage, and coffee programs.
This role combines operational excellence with hospitality-focused service, ensuring all refreshment areas remain fully stocked, clean, organized, and aligned with service expectations. The Refreshment Attendant plays a key role in enhancing the overall employee experience while maintaining inventory, supporting program performance, and delivering consistent, high-quality service.
Responsibilities:
- Stock fresh foods, snacks, and beverages in vending machines, micro markets, and pantry areas
- Ensure all coffee stations and beverage equipment are clean, stocked, and fully operational
- Maintain presentation standards across all refreshment and hospitality spaces
- Rotate products and monitor freshness, quality, and expiration dates
- Monitor inventory levels, usage trends, and consumption patterns
- Conduct regular inventory counts and maintain accurate records
- Submit supply and replenishment orders to maintain appropriate stock levels
- Receive, organize, and properly store deliveries
- Clean and organize vending, micro market, and pantry areas to maintain a safe and appealing environment
- Follow all health, safety, and food handling regulations
- Monitor and minimize waste, spoilage, and product loss
- Ensure vending machines, coffee equipment, and kiosks are functioning properly
- Report equipment or service issues promptly
- Partner with route drivers, operations teams, and support staff to ensure service continuity
- Deliver a welcoming and service-focused experience
- Build positive relationships with clients, employees, and guests
Qualifications:
- Previous experience in hospitality, food service, vending, pantry service, or workplace services preferred
- Strong customer service and interpersonal skills with a friendly, professional demeanor
- Ability to work independently and manage multiple priorities
- Basic math skills and attention to detail for inventory tracking and ordering
- Experience with inventory management or ordering processes preferred
- Comfortable working in a client-facing environment
- Ability to lift to 40 lbs., push/pull carts, and remain active for the duration of the shift
- Valid driver’s license may be required based on site needs
- Basic proficiency with mobile devices or reporting tools
About Us:
American Food & Vending is one of the largest privately-held dining and refreshment service providers in the United States. We infuse innovative solutions with unrivaled service and cutting-edge technology to enhance the guest experience and exceed expectations.
Headquartered in Syracuse, NY, we are a family-owned company that has provided exceptional vending and refreshment solutions for over 80 years, managing operations nationwide.
We serve diverse industries, including healthcare, business dining, education, and cultural institutions. Our comprehensive offerings encompass full-service vending and refreshment solutions, such as advanced micro markets, coffee services, pantry services, and water filtration and purification systems.
American Food & Vending is committed to offering diverse meal options comprising fresh and nutritious snacks, beverages, and meals, all backed by trained technicians and attendants who ensure round-the-clock support and maintenance services to fit our guests' preferences and lifestyles.
As a nationally-recognized company, we are the proud recipient of NAMA’s (The Foundation of the National Automatic Merchandising Association) prestigious Operator of the Year Award. This esteemed recognition reflects our unwavering commitment to delivering exceptional service to our valued partners and guests.
We are dedicated to remaining at the forefront of industry trends and technologies, continuously striving to enhance our services and adapt to the evolving needs of our clients and customers.
American Food & Vending Offers:
- Weekly pay
- 401K with company match
- Employee Referral Bonus Program
- Employee Assistance Program
- Some positions may include flexible hours and shifts
- Eligible employees offered Medical, Prescription, Dental, and Vision Plans
- Uniforms and Safety Shoes provided
- Learning and advancement opportunities
American Food & Vending is an Equal Opportunity Employer.
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