What are the responsibilities and job description for the Senior HCM Workday Analyst position at American Fidelity?
Job Description
- -Serves as a technical expert for Workday HCM, including all HCM modules/functionality, integrations, security and reports.
- -Serves on the Platform Team, working with the Workday Operations Director and other team members as a cohesive team.
- -Participates in local Workday user group(s), stays abreast of best practices/Workday trends/practices in other companies, and achieves/maintains Workday Certifications applicable to the role
HR Functional Skills:
- Effective understanding of HR operations and payroll
- Experience in employee data management
Technical Skills:
- Proficiency with PC Windows-based software
- Knowledge of computer programming, logic, systems analytic and mathematical skills
- Proficiency in Workday HCM report writing (Workday Report Writer and Calculated Fields)
- Experience with designing and implementing ETL processes and the use of ETL tools
- Ability to work and coordinate with third parties on data-related inquiries
- Strong experience with interface, networking, and data warehousing technologies, as well as design, relational database technologies, and performance tuning
- Experience with Web Services and APIs (WSDL, SOAP, REST and WS standards)
- Strong technical experience with XML and Java
- Knowledge of Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer, and iLoad)
- Understand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems
Functional Analyst
- Serve as the HRIS partner supporting designated HCM Areas in Workday, such as Core HR, Benefits, Talent, Advanced Compensation, Payroll, Recruiting, Learning, Journeys, etc.
- Provide consultation to HCM Area Experts and Platform Team members to build domain knowledge, gather requirements, achieve workflow/process improvements and provide solutions and impact analysis
- Serve as subject matter expert on current and upcoming Workday capabilities and cross-train users as needed
- Evaluate releases and functionality to identify opportunities to improve and optimize the use of Workday
- Configure, test, validate, and implement Business Process changes and other changes as needed in Workday
- Assist in testing of integrations, security, and annual events
- Assist HCM Area Experts in maintaining master data values in Workday (Example: Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Positions, Locations, etc)
- Serve as an escalation resource for Tier 2 & 3 issues
- Provide input and knowledge sharing with HCM Area Experts, Platform Team members, and Colleagues as appropriate
- Participate in scheduled and ad hoc training in order to improve policy and process acumen
- Maintain policies and procedures and applicable documentation for all processes/tasks, including detailed SOPs in case someone needed to provide back-up responsibilities
- Technical Analyst Manage HCM system integrations within the architecture of the HR/Finance system and middleware; crossed trained to assist with the FIN system integrations as needed
- Provide support for HCM inbound and outbound integration issues, changes to existing integrations, as well as new integrations
- Provide support for incident management and integration monitoring
- Perform routine break/fix support and regression testing; support the inbound/outbound interfaces to the system and middleware
- Ensure accuracy and integrity of data and applications through analysis, coding, clear documentation, and problem resolution
- Analyze and translate functional specifications and change requests into technical specifications Ensure integrations function as designed based on functional and technical requirements
- Consult with business and technical teams about interface design and maintenance; collaborate with other experts and Platform Team members on design decisions Design and develop interfaces and conduct unit and integration tests
- Understand and follow Data Governance and ensure attention to data quality
- Understand and follow defined integration/development standards and best practices
- Understand and ensure security and data privacy standards
Reporting
- Develop and maintain simple to complex Workday reports, including matrix and composite reports, utilizing Workday Report Writer and Report Designer
- Analyze, design, and build new custom reports using standard Workday reporting functionality (Example: Report Writer, Calculated Fields)
- Ensure custom reports function as designed based on business requirements
- Provide support for existing custom reports in Workday
- Document the report function and design to facilitate maintenance
- Participate in report reviews, including understanding and ensuring security and data privacy standards
- Provide analysis of impacts to reporting based on new releases or updates to system functionality and recommend/apply changes
- Support efforts of HCM Area Experts in delivering meaningful metrics, trends, and analytical insights through Workday reporting and dashboards
Security
- Working with Security experts, assist in configuring, maintaining, and advising on security within the Workday application (including domain security policies, roles, and role assignments)
- Regarding integrations and third-party software, coordinate with vendors to understand new requirements or technology scope and association with new functionality and security
- Develop and maintain awareness data security and comply with policies and procedures
- Participate in report reviews, including understanding and ensuring security and data privacy standards
- Stay updated on new security features within the application’s future roadmap, and working with Security experts and Platform Team members to implement where possible
Platform Team
- As a member of the Platform team, work in unison with other team members to support the overarching prioritization and timelines as prescribed by the Workday Operations Director
- Meet assignments and projects in timely manner
- Monitor progress on assignments; develop alternatives and/or reassess prioritization in a timely manner with other stakeholders when off-schedule
- Maintain workload transparency within the team
- Attend Platform Team daily agile meetings and other prioritization meetings as prescribed by the Workday Operations Director
- Cross-train as needed in areas of specialty and back up others as needed
- Coordinate changes with the Change Management Lead to ensure appropriate communications and trainings are achieved for successful user adoption.
Professional Development
- Participates in local Workday user group(s), stays abreast of best practices/Workday trends/practices in other companies, and achieves/maintains Workday Certifications applicable to the role
Other
- Perform special duties as directed by human resource management as it applies to HR projects such as process improvement initiatives, Affiliate needs, and company/division initiatives.