Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As a member of the Enterprise Digital team, you will be responsible for developing world class digital products and capabilities that support our global markets and help drive performance marketing growth.

In the role of Sr Assoc-Digital Product Mgmt: Omni Channel Marketing Solutions, you will be a part of the Enterprise Performance Marketing Products team, responsible for delivering critical Omni Channel Marketing Solutions and Capabilities that support execution, measurement & optimization of Omni Channel intelligence driven marketing strategy, and innovation with a primary focus on acquisition. Acquisition represents a significant portion of marketing investment, and this team plays a significant part in delivering on revenue-driving business outcomes.

A successful candidate will have experience in solutioning and management of digital data products at scale for Direct and Performance channels (Paid Search, Media, Affiliates) in a fast paced, cross functional team environment.  They would have demonstrated exceptional communication skills, user story development and product delivery skills using the Agile methodology.

This is an exciting opportunity to join a global team of experts, while also gaining exposure to many products supporting marketing channels and teams across the business. This role is based in Phoenix, AZ and follows a hybrid working model, with three in-office days per week on average.

• Ownership of Omni Channel Marketing features to improve the speed & robustness of compliant marketing data delivery for better keyword management and robust bidding strategies.
• Drive continuous feature delivery at scale, including discovery, collaborative feature design, user story authoring and engineering management for building, test, release & post-launch validations.
• Partner closely with Channel Enablement, Analytics, Marketing, Engineering, Compliance & Control Management teams to incrementally improve performance and scale the Omni Channel program.
• Influencing & regularly developing and presenting Program Increment (PI) plans, progress, solution options & trade-offs within them to senior stakeholders across marketing team and other central teams
• Monitoring internal and external digital trends and technologies to continually improve the program and maintain competitive advantage. 

Minimum Qualifications

• 3 or more years of delivering product development results across a few stages of product development (solutioning, design & delivery) for marketing products & capabilities.
• Proven ability to driving process flows and mapping them to capabilities & features.
• Acumen in building relationships with internal and external partners.
• Skilled at clear, concise communication.
• A curiosity for the wider digital marketing landscape.
• Detail-oriented with solid organizational and time-management skills.
• Bachelor’s Degree

Preferred Qualifications

• Experience leading data product management, Agile certification.

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Salary : $60,000 - $110,000