Senior Quality Assurance Analyst

At American Equity we offer leading annuity products that help empower our clients to fulfill their needs and wants in retirement. Our success comes from hiring high-energy individuals who embody the beliefs that drive our unique culture. We currently fund over half a million retirements nationwide, headquartered in Des Moines, Iowa, for over thirty years with satellite offices in Charlotte, NC and New York, NY.

General Purpose Of The Job

The Senior Quality Assurance Analyst plans and conducts a wide range of quality control tests and analysis to ensure all application products and services meet organizational standards and end-user requirements. This includes performing test planning, test design and test execution. In addition to QA responsibilities, the Senior Analyst also plays a project or task lead on various initiatives, executes on various administration and support items, and provides various back-up support for managers and Manager, Insurance Systems Operations.

• Position sits in Des Moines and will work an onsite schedule**
  
  

Essential Duties And Responsibilities

• Works as QA project lead on high complexity projects, or several low complexity projects at a time.
• Segments problems into manageable, releasable chunks.
• Based upon wide area of knowledge and subject matter expertise, provides significant input into strategic plans for the development group.
• Analyzes and reviews requirements and technical work products.
• Defines and manages test plans, strategies, and results.
• Designs test scenarios and data; executes manual or automated scripts.
• Validates test results and records and researches defects.
• Coordinates and plans test.
• Prioritizes, defines and manages defect reporting and resolution.
• Mentors other QA personnel, BA’s, and Programmers on effective testing procedures.
• Utilizes qTest and qTest eXplorer to create tests, execute them and log defects
• Advocates for quality processes, utilizing testing tooling and test automation.
• Writes documents for QA team support functions, such as new application and new process testing.
• Assists/leads with resolution and retesting of production issues.
• Provides coverage for Leads, Managers and AVP of Insurance Systems Operations as needed.
• Finds and provides suggestions for resolving conflicting issues in test matrix or automation framework
• Performs other duties as assigned.
  
  

Supervisory Responsibilities

Direct Reports: 0

General Description of Indirect Reports (2 and 3-downs): 0

Education And/Or Experience

• Bachelor's degree in Business or Finance or other related field of study; plus 5-7 years of related experience; or equivalent combination of education and/or experience.
• Insurance Industry experience working with annuity principles and products along with related federal and state laws.
• Experience working with multiple applications including LifePRO and OPUS.
• Some experience leading teams is preferred.
• Project Management experience.
• Experience with reporting and tracking defects, testing methodologies, creating SQL queries, running automation test cases.
• Entry level automated coding experience or other programming languages.
  
  

CERTIFICATES, LICENSES, PROFESSIONAL DESIGNATIONS: N/A

Knowledge, Skills And Abilities

• Strong command of assigned project/test suite
• Strong command of AEL's testing techniques and understanding when to apply them
• Can explain AEL's application architecture, integrations, and test approach to others
• Able to confidently lead projects of Agile, Waterfall, and Kanban testing methodologies.
• Exhibits proficiency in two or more specialized testing skillset, such as:
• Browser and Mobile Compatibility
• Device Testing
• IVR
• Salesforce
• FAST
• Production Parallel testing
  

No travel is required for this position.

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This description covers the major purpose and essential functions of the job. It is not intended to give all details or a step-by-step account of the way each task is to be performed. Employees may receive other job-related instructions and be required to perform other job-related work requested by their manager. All requirements are subject to possible modification to provide reasonable accommodation to qualified individuals with disabilities.

At American Equity, our core values—Empowered, Passion, Integrity, and Caring—are more than words. They guide how we support one another and how we serve our clients every day. To learn more about American Equity, our culture, and our values, visit the Careers site.

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