What are the responsibilities and job description for the Field Meter Servicer position at American Electric Power?
Job Posting End Date
04-04-2026
Please note the job posting will close on the day before the posting end date
Job Summary
Under general supervision, perform work pertaining to disconnecting, reconnecting, removing and installing single phase and three-phase kilowatt-hour and demand meters up to 260 volts; collect delinquent payments; read meters, investigate irregular readings, energy diversion, and inactive usage; contact customers, and perform associated duties.
Job Description
Job Postin End Date
04/04/2026
Please note the job posting will close on the day before the posting end date.
What You’ll Do:
Must possess and maintain a valid state driver's license. Must meet all vehicle operation requirements as designated by federal and/or state law
OTHER REQUIREMENTS:
Physical demand level is Light
Principal Line of Progression:
From: Meter Reader To: Higher Classification
Where You Will Work:
Longview, TX
What You’ll Get:
$25.03 - $36.79
In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
U074-R27
Compensation Range:
$25.03 - $30.91
The Physical Demand Level for this job is: L – Light Work: Exerting up to 20 pounds of force occasionally and/or 10 to 12 pounds of force frequently, and/or greater than negligible up to 5-6 pounds of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) When it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time, but entails pushing and/or pulling of arm or leg c ontrols; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
04-04-2026
Please note the job posting will close on the day before the posting end date
Job Summary
Under general supervision, perform work pertaining to disconnecting, reconnecting, removing and installing single phase and three-phase kilowatt-hour and demand meters up to 260 volts; collect delinquent payments; read meters, investigate irregular readings, energy diversion, and inactive usage; contact customers, and perform associated duties.
Job Description
Job Postin End Date
04/04/2026
Please note the job posting will close on the day before the posting end date.
What You’ll Do:
- Disconnect and reconnect electrical service to customer, as directed, by removal or installation of single and three-phase kilowatt-hour meters or combination demand meters not to exceed 260 volts, for service orders, credit action, inactive usage, or as otherwise directed.
- Remove, install, or change out single and three-phase kilowatt-hour or demand meters when the meter is broken, stopped, or operating improperly. Bypass meters and/or associated equipment, when necessary while performing customer service work, to maintain service until Meter Services can replace meter.
- Respond to service calls on installations up to 260 volts, single or three-phase, in any territory in which assigned.
- Instruct customers in locating and replacing blown fuses or other protective devices.
- Accept payment of delinquent bills as directed and provide receipt to customer.
- Compile and maintain records associated with activities (disconnects, attempted disconnects, collection amounts, miles driven); complete reconnect/disconnect authorizations; safeguard working cash fund and receipting equipment.
- Assist in the investigation of energy diversion. Appear as witness in court hearings as needed.
- Initiate investigation orders relating to customer service and bill information. Prepare service applications and discontinuance orders in field as necessary.
- Report unsafe and abnormal conditions and irregularities.
- Safely operate all tools, equipment and vehicles, and maintain in a clean and orderly condition.
- Perform duties in accordance with the Company's safety rules, regulations and practices and report unsafe conditions and practices.
- Assist employees of equal or higher classification; train employees as directed.
- Operate radio, provide work to employees in the field, and enter updates to customers' master records.
- Read billing meters, as may be assigned.
- Comply with all aspects of the AEP System Corporate Code of Conduct.
- High school or equivalent education.
- Should have at least 3 years' satisfactory work experience with the Company and have a working knowledge of Company meter reading and customer service procedures.
- Must qualify through demonstration, examination and/or performance appraisal as determined by the Company.
- A background and/or education in basic elements of electrical circuits is desired.
- Must possess ability to effective communicate with employees, customers and the general public in a courteous and appropriate manner.
- Must be physically capable of performing required duties.
- Must be able to handle currency, accurately make change, and balance cash receipts.
- Must be able to treat the Company's and customers' business as confidential.
- Must meet all requirements for operating communication equipment, including the ability to enter data via a CRT terminal accurately and in a timely manner.
- Must be able to read all types of meters with high degree of accuracy.
- Must be able to work independently.
- This job requires "recommended" test results from HireVue Building Tech and Other Technician-Related Roles Virtual Job Tryout. This assessment is completed online, is untimed, and typically takes about 45 minutes to complete. Please refer to the Employment Test Prep section of our website https://www.aep.com/careers/testprep/
Must possess and maintain a valid state driver's license. Must meet all vehicle operation requirements as designated by federal and/or state law
OTHER REQUIREMENTS:
Physical demand level is Light
Principal Line of Progression:
From: Meter Reader To: Higher Classification
Where You Will Work:
Longview, TX
What You’ll Get:
$25.03 - $36.79
In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
Where Putting the Customer First Powers Everything We Do
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
U074-R27
Compensation Range:
$25.03 - $30.91
The Physical Demand Level for this job is: L – Light Work: Exerting up to 20 pounds of force occasionally and/or 10 to 12 pounds of force frequently, and/or greater than negligible up to 5-6 pounds of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) When it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time, but entails pushing and/or pulling of arm or leg c ontrols; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible
Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.
It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
Salary : $25 - $37