What are the responsibilities and job description for the Dental Front Office Coordinator - Parkway Dental position at American Dental Companies?
Company: Parkway Dental
Location: Albuquerque, NM (Montgomery Pkwy NE)
Job Type: Full-Time
Compensation: $18.00 - $20.00 / hour
Schedule: Monday - Thursday, 7:30 AM - 5:00 PM
About Us
At Parkway Dental, we are Albuquerque's premier cosmetic and family dental practice. We take pride in providing state-of-the-art restorative treatments with patient-first care to help our community build healthy, confident smiles. We value teamwork, continuous improvement, and a supportive culture. If you are passionate about customer service, eager to learn, and want to be part of a vibrant team, we would love to meet you!
Job Overview
We are seeking a dynamic, organized, and friendly Front Desk Coordinator to be the welcoming face of our practice. In this critical role, you will create a positive first impression for our patients, manage daily administrative operations, and ensure our office runs seamlessly. No prior dental experience is required-we are fully prepared to train the right candidate with a great attitude!
Key Responsibilities
Patient Experience: Greet patients with a warm, professional smile and efficiently manage the check-in and check-out processes.
Scheduling Management: Optimize and manage appointment calendars to ensure efficient use of our providers' time.
Communication Hub: Answer multi-line phone calls with professionalism, address patient inquiries, and manage office correspondence.
Insurance & Billing Support: Coordinate with dental insurance companies, verify patient benefits, and assist with claim processing.
Record Keeping: Maintain accurate, precise, and confidential patient records within our practice management software.
Office Operations: Assist in tracking office inventory, ordering front-desk supplies, and keeping the reception area neat and welcoming.
Qualifications & Skills
Experience: At least 1 year of experience in a dental front office setting is required. Additional background in customer service or healthcare administration is a plus.
Communication: Exceptional verbal and written interpersonal communication skills.
Organization: Strong multi-tasking capabilities, a detail-oriented mindset, and solid time-management skills.
Technical Aptitude: Comfortable learning new computer software and handling multi-line phone systems (training on dental software will be provided).
Attributes: A positive attitude, strong reliability, and a passion for working collaboratively in a team environment.
What We Offer
Competitive Pay: $18.00 - $20.00 per hour, depending on baseline skills.
Standard Benefits Package: Health options, paid time off, and dental perks.
Work-Life Balance: Enjoy a stable Monday through Thursday schedule with your Fridays off!
Modern Practice: Work in a beautiful, state-of-the-art, modern facility.
Growth & Training: Comprehensive on-the-job training and ongoing professional development.
How to Apply
Ready to kickstart your career and make a positive impact with us?
Please submit your resume
Salary : $18 - $20