What are the responsibilities and job description for the Hotel Maintenance Technician - Central Region position at American Cruise Lines?
The Hotel Maintenance Technician is a skilled craftsman that is responsible for maintaining the furniture, fixtures, and facility for interior hotel spaces onboard American Cruise Lines’ ships. The Technician works closely with the Fleet Hotel Maintenance Manager & Hotel Operations Managers to keep the ships in good condition in accordance with the company’s standards and guest expectations. During the operating season, the Technician will travel to the ships to evaluate, inspect and repair any hotel spaces that require attention. The Technician is required to hang wallpaper, install carpet, install tile, repair/install wood trim and moldings, and other general carpentry tasks. During the off cruising season, the Technician will complete maintenance and repair projects to prepare the ships to return to service in good working order. This position is part of the Hotel Operations Team and reports to the Hotel Operations Manager and in coordination with the Fleet Hotel Maintenance Manager.
Our company’s values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America’s Story on the Finest American Ships.
Responsibilities
At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
Our company’s values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America’s Story on the Finest American Ships.
Responsibilities
- Inspects public areas and stateroom hotel furniture, fixtures and equipment.
- Installs wallpaper, tile, and carpet.
- Repairs and installs wood trim and moldings.
- Paints doors, walls, trim.
- Installs artwork and TV’s.
- Performs general carpentry tasks.
- Fixes or replaces broken fixtures and equipment.
- Replaces light fixtures and fans.
- Repairs furniture.
- Resolves issues that are assigned from the Hotel Maintenance ticket system.
- Accomplishes work duties and tasks independently with limited daily supervision.
- Follows required safety protocols.
- Works neatly and cleans work space frequently.
- Sends summary reports to Hotel Operations Manager for work completed or outstanding while onboard vessel.
- Manages sub-contractors to ensure that all work scheduled is completed and acceptable to the agreed terms and conditions.
- Performs inspections to ensure quality and assurance of work completed prior to ships going back into service.
- Participates in weekly meetings with Hotel Operations Manager & Hotel General Managers.
- 5-10 years of carpentry experience in Hotels or Cruise Ships.
- Ability to travel to and from vessels as required.
- Strong organizational skills and excellent verbal and written communication skills (English).
- US Coast Guard regulated pre-employment drug test.
- Ability to identify, manage, and solve problems.
- Ability to manage multiple competing deadlines.
- Extreme attention to detail.
- Consistent, accountable, confident, assertive, and committed.
- Remote traveling to ships.
- Approximately 70% travel.
At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
